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Pop Mart
About the role
Global Pop-Culture | Leadership Opportunity
Base salary circa $68,000+, with flexibility for the right candidate based on experience.
Join the POP MART Phenomenon
POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to expand across Australia and New Zealand, we're looking for a passionate and people-focused Assistant Store Manager to join our growing retail team.
This is an exciting opportunity for an experienced retail leader who enjoys coaching teams, delivering exceptional customer experiences, and driving strong commercial outcomes in a fast-paced environment.
Why You'll Love Working at POP MARTWork with products customers genuinely love — collectors, fans and families
Weekly new releases keep every day exciting and fast-moving
Clear career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post-probation)
Monthly performance bonus
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
Coach, motivate and develop team members
Support recruitment, onboarding and training activities
Provide ongoing feedback and performance support
Help build a positive and high-performing team culture
Support achievement of sales targets and KPIs
Analyse store performance and identify opportunities for improvement
Create a customer-focused and sales-driven environment
Assist with roster planning and workforce management
Maintain inventory accuracy and store presentation standards
Ensure policies, procedures and compliance requirements are met
Support product launches, promotional events and peak trading periods
An experienced Assistant Store Manager, Supervisor or 2IC
Passionate about customer experience and team development
Confident coaching and leading others
Commercially aware and KPI focused
Organised, adaptable and solutions focused
Comfortable working in fast-paced retail environments
Flexible availability across all 7 days is required.
Typical rosters include weekends, late-night trading and public holidays.
We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
While rosters are planned in advance, flexibility to support business needs, peak trading periods and major product launches is expected.
Availability throughout peak trading periods, including November to January, is essential.
Submit your application via our careers page
Be sure to include a short cover to highlight your experience, and interest in joining Pop Mart
(if you are applying through a third-party job platform such as Seek, you will be automatically directed to our careers page)
Full and permanent Australian working rights are required.
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Pop Mart
ASSISTANT STORE MANAGER — POP MART Global Pop-Culture | Leadership Opportunity Base salary circa $68,000+, with flexibility for the right candidate based on experience. Join the POP MART Phenomenon POP MART is a globa…
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