Client Services Officer – Toowoomba – Award-Winning Professional Services Firm – 9 Day Fortnight - $70K-$80K+Benifits

CLIENT SERVICES OFFICER – TOOWOOMBA – AWARD-WINNING PROFESSIONAL SERVICES FIRM – 9 DAY FORTNIGHT - $70K-$80K+ BENIFITS (JOB ID 1636) 

• Are you a highly organised client service professional who thrives in a fast-paced office where relationships, deadlines and operational excellence all matter? 

• Looking for a long-term career opportunity where you can build meaningful client relationships, develop professionally and join an award-winning firm known for culture, growth and genuine team support? 

Our client is a highly respected, award-winning Queensland professional services firm with over 50 years of success, delivering integrated solutions across accounting, financial planning, business advisory, superannuation, finance and related services. With an established regional reputation, multi-office presence and strong “One Team” culture, this is an outstanding opportunity to join a values-driven organisation where your contribution genuinely matters. 

Working closely with senior client support professionals, client managers and the broader administration team, this role plays a pivotal part in ensuring seamless client service, operational efficiency and high-quality administrative support across the business. 

The Role: 

• Build and maintain strong client relationships through proactive support and communication 

• Coordinate workflow, priorities and deadlines to ensure timely client outcomes 

• Liaise with clients to obtain information, manage timelines and support service delivery 

• Prepare, collate and professionally present reports, correspondence and documentation 

• Manage document execution, follow-up and lodgement processes within strict deadlines 

• Undertake ASIC corporate secretarial duties including company and trust establishment 

• Support client onboarding and offboarding processes 

• Maintain accurate client databases, records and document management systems 

• Provide reception and front-of-house backup support when required 

• Contribute to broader administration and operational support across the firm 

About You: 

• 2+ years’ experience in administration, client services or professional services support 

• Strong organisational and time management capability 

• Excellent communication and interpersonal skills 

• High attention to detail and accountability 

• Proactive, self-starting mindset with strong initiative 

• Ability to manage competing priorities and solve problems independently 

• Strong Microsoft Office capability and adaptability with new systems 

• Team-focused attitude with a continuous improvement mindset 

• Experience with ASIC forms, corporate secretarial tasks or professional services environments highly regarded 

What’s On Offer: 

• Salary of $70K–$80K + benefits 

• 9-day fortnight / Flexi Day arrangements 

• Birthday Leave + Flex Leave 

• Free CBD parking (rotating roster) 

• Team lunches, social club and strong team culture 

• Employee Assistance Program 

• Genuine career progression and development opportunities 

• Ongoing training and support 

• Award-winning firm with strong leadership and established reputation 

• Long-term career opportunity within a collaborative, growth-focused environment 

If you’re a capable administration or client services professional ready to step into a dynamic, people-focused role where organisation, initiative and client service excellence are highly valued, this is an outstanding career opportunity. 

Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia or NZ will be considered.   

HOW TO APPLY  

Submit your résumé and application letter in word (not PDF) format now by clicking the 'Apply To This Job' button. 
 
For confidential discussion regarding this and other positions, we invite you to contact us directly on 07 5573 4215. 

Confidentiality is assured – Your application will be handled according to our Privacy Policy:   

Protecting the privacy of candidates, clients and other users