Houseperson

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Port Douglas Resort is excited to expand our housekeeping department, with a Houseperson role now available on a casual basis. 

The Housekeeping department is integral to ensuring guest satisfaction, maintaining productivity, and upholding the high standards of cleanliness and presentation set by Minor Hotels. The Houseperson is responsible for supporting the Housekeeping team by maintaining guest floors, public areas, and back-of-house spaces.

Key Responsibilities Include:

• Clean and maintain all common guest areas to the highest standards, ensuring spaces are consistently hygienic, well-presented, and welcoming.
• Stock, replenish, and organise housekeeping carts, guest amenities, and cleaning supplies.
• Set up and reconfigure guest rooms, including splitting and joining beds, and preparing cots and rollaway beds as required.
• Empty rubbish bins and dispose of waste in accordance with hotel procedures and environmental standards.
• Collaborate with team members to achieve daily cleaning targets and support smooth hotel operations.
• Adhere to workplace health and safety procedures, maintaining a safe environment for guests and colleagues.
• Operate specialised cleaning equipment and use cleaning products safely and effectively, with full training and tools provided.
• Build strong, professional relationships with team members and guests, contributing to a positive, respectful, and service-focused workplace culture.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday 
• Shifts will vary between 5am and 7.30pm, depending on business requirements. 

Hourly Rates (excluding superannuation):
Monday - Friday: $33.05 per hour
Saturday: $39.66 per hour
Sunday: $46.27 per hour

Qualifications

Successful candidates will have:

• Previous experience in a resort or hotel environment is highly regarded.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to work effectively both independently and as part of a team.
• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Professional and clear communication skills to interact with guests, team members, and contractors.
• Strong time management skills and ability to prioritise tasks efficiently.
• A positive and proactive attitude with a strong work ethic.
• Availability to work flexible hours, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within New Zealand.