Receptionist

Experienced Receptionist – Be the Face of Civium

Civium is looking for a savvy, engaged and experienced Receptionist to join our team at our Braddon office.

This isn't an entry-level reception role. We are looking for someone with a minimum of two years' experience working as a Receptionist who knows how to confidently manage a busy front desk, create a fantastic first impression and stay one step ahead.

You will be someone who is switched on, tech-savvy and genuinely enjoys being the person who keeps things moving. If you love engaging with people, solving problems and taking ownership of your space, we would love to hear from you.

About the Role

As the first point of contact for Civium, you will play an important role in the experience our clients, visitors and team members have from the moment they walk through the door or pick up the phone.

This role goes beyond simply answering calls and greeting visitors. We want someone who is proactive, organised and confident taking initiative, while also supporting our wider team with administration, compliance and day-to-day office operations.

Your responsibilities will include:

• Confidently managing a busy reception desk and incoming calls

• Providing first-point resolution and effectively triaging enquiries

• Creating a welcoming and professional experience for clients and visitors

• Supporting team members with administrative and operational requirements

• Managing meeting rooms, scheduling, communications and office workflows

• Managing office supplies

• Supporting compliance and administrative processes

• Identifying opportunities to improve the way things are done

About You

You are not someone who waits to be told what needs doing. You are engaged, switched on and proactive, with the confidence to take ownership of your role and the judgement to know what needs attention.

Importantly, you will have a minimum of two years' experience working in a Receptionist/front-of-house role.

You will also bring:

• A confident, professional and engaging phone manner

• Strong customer service and relationship-building skills

• Excellent organisation and attention to detail

• A tech-savvy mindset and confidence learning new systems

• Strong administration and database skills

• The ability to juggle competing priorities in a busy environment

• Initiative and a solutions-focused approach

• Strong written and verbal communication skills

• The ability to work independently without constant supervision

• A positive, can-do attitude and willingness to contribute beyond the front desk

What’s on Offer:

• Competitive salary

• Access to our Employee Assistance Program (EAP)

• Staff rewards and discounts on shopping

• Wellbeing days to recharge

• Work alongside passionate professionals who value your contribution

Above all, we are looking for someone who takes pride in being a Receptionist and understands just how important the role is to the culture, professionalism and smooth running of an office.

If you are an experienced Receptionist looking for a role where you can bring your personality, initiative and experience to the table, we would love to hear from you

To apply, please include a cover letter outlining your suitability for the role
 
We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive to promote a professional and inclusive environment where all staff are respected, valued and empowered to thrive.