Occupational/Industrial Health & Medical Receptionist

We are seeking a friendly, organized, and professional Receptionist to join our healthcare team. This role will provide support either in our Medical Reception or Occupational Health / Industrial Health departments, offering a varied and rewarding administrative experience.

Key Responsibilities

• Greet patients, employees, and visitors warmly, providing a professional first impression.

• Answer phone calls, manage appointments, and coordinate records.

• Assist with patient registration, billing, and insurance documentation (Medical Reception).

• Schedule and manage appointments for health assessments, vaccinations, and screenings (Occupational Health).

• Maintain accurate and confidential records in line with healthcare regulations.

• Support clinical or occupational health staff with administrative tasks as needed.

• Assist with reporting and coordination of occupational health programs (OH role).

Requirements

• Previous experience in a medical, healthcare, or administrative role preferred.

• Excellent communication and interpersonal skills.

• Strong organizational, multitasking, and attention-to-detail abilities.

• Proficiency with electronic health record (EHR) systems is a plus.

• Best Practice software experience preferred but not essential.

• Ability to remain calm and professional in a fast-paced environment.

• Discretion and professionalism when handling confidential information.

• Knowledge of occupational health practices is a plus (for OH role).