Operations Coordinator

Operations Coordinator 

The RFDS Western Operations Coordination Centre is at the heart of our aeromedical service, ensuring patients receive timely access to critical healthcare and transport across Western Australia. Based at Jandakot Airport, our Operations Coordinators work around the clock alongside aviation and clinical teams to coordinate, solve complex logistical challenges and support communities in some of the state's most remote locations.

About the Role

• Coordinate and manage aeromedical flight taskings, patient transfers and operational resources to support emergency and routine medical missions across Western Australia.
• Collaborate with pilots, doctors, nurses and external agencies to assess operational requirements, identify constraints and deliver effective solutions in a dynamic environment.
• Monitor crew and aircraft availability, maintain ongoing communication with operational teams and respond proactively to changing priorities and time-critical situations.
• This is a full-time shift-based position working 12-hour shifts, providing both day and night shift coverage. You will be required to work a rotating roster comprising both day and night shifts.

About You

• Strong communication, stakeholder engagement and customer service skills, with the ability to build effective relationships across diverse teams.
• Highly organised with excellent time management, prioritisation skills and a keen attention to detail.
• A confident decision-maker who thrives in a fast-paced environment and can adapt quickly to changing circumstances.
• A proactive problem solver who enjoys thinking critically, finding solutions and remaining calm under pressure.
• Experience working in an operational, logistics or emergency services environment will be highly regarded.

What We Offer

• Salary packaging benefits of up to $15,900 per year for everyday expenses and up to $2,650 per year for meals and entertainment
• Annual salary progression opportunities
• Novated leasing options
• Comprehensive training program for all new starters
• A supportive and purpose-driven workplace making a real difference to regional and remote communities

Apply Now

To apply, please submit:

• Your current resume
• A cover letter outlining your interest in the Operations Coordinator Role

Appointment to this position is subject to satisfactory pre-employment checks, including verification of working rights and a National Police Clearance.

Applications close: 5:00pm AWST 14 September 2026

About RFDS WA

The Royal Flying Doctor Service WA (RFDS WA) supports more than 20,000 patients each year across the largest health jurisdiction in Australia. From bases in Perth, Broome, Port Hedland, Kalgoorlie and Meekatharra, our dedicated teams deliver emergency care, primary health and industrial services through world-class aviation, clinical and support systems. Our strategy focuses on workforce capability, safety leadership and expanding access to care for those who need it most.

Our Commitment to Diversity and Inclusion

At RFDS WA, we believe diverse teams create stronger outcomes. We are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered to contribute.

We welcome applications from people of all cultures, backgrounds, abilities, genders, sexual identities, faiths, and those with family or caring responsibilities.

If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to providing an equitable and accessible experience for all applicants.