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Land of Plenty Food Co
About the role
About the role
This is the role that keeps the commercial side of the business running. You are the first person a customer speaks to, the person who gets their order into the system correctly, and the person who makes sure our pricing, range and category data is right everywhere it appears - on our own systems and on our retailers' portals.
Key responsibilities
Answer customer queries on orders, pricing, product and delivery
Process sales orders from receipt through to confirmation, track them, and communicate delivery status
Maintain pricing schedules and keep listings, SKUs and product information current across every online and retail portal
Support the team with retail range submissions and new-line forms
Compile sales and order data that drives demand planning
About you
A couple of years in sales support, category assistant or sales administration - food or FMCG is ideal, but experience in any fast-moving environment is relevant
Intermediate Excel: lookups, pivot tables, comfortable with a big data extract
Experience entering orders in an ERP or order management system
Genuinely good written communication - you will be running customer conversations on your own
Accuracy under deadline, and the discipline to check your own work
Australian work rights (we cannot offer visa sponsorship)
Experience with retail supplier portals such as Woolworths Partner Hub or the Coles supplier portal is a real advantage, as is any exposure to FlexiBake, Unleashed or Xero
About us
We are an Australian food group with three brands - Land of Plenty Food Co, Belladotti and Choices Food Group - supplying major retailers and food service distributors around the country. We are growing, and our sales team needs someone to take ownership of everything that sits behind the order.
Benefits
$75,000 - $80,000 plus superannuation
Permanent full-time role with a stable, growing business
Working directly with the people who make the decisions
Small enough that your work is visible, big enough that there is somewhere to go
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