Sleep Coach/Sales Assistant - Kogarah, NSW (Full-time)

Sleep Coach (Full Time)

Kogarah, NSW | Retail Role with Purpose

Ready to turn your retail skills into something truly meaningful?

Join Resmed and make a genuine difference by helping people sleep better, live better, and feel their best every day.

As a Sleep Coach, you'll be the face of Resmed in our Kogarah clinic. You'll create outstanding customer experiences while supporting people on their sleep health journey and contributing to the success of the clinic.

This is a role for someone who enjoys working with people, takes the time to understand individual needs, and is motivated by achieving great outcomes for both customers and the business. You'll be part of a supportive team where customer care, professionalism, and results go hand in hand.

The Role at a Glance

Full-time position (38 hours per week)Monday to Friday with occasional weekend shifts as requiredFull training providedSupportive team environmentCareer opportunities with a global healthcare leader

Why Resmed?

Resmed is a global leader in sleep and respiratory health, helping millions of people worldwide live healthier, higher-quality lives through innovative medical devices and digital health solutions.

Our retail clinics focus on education, care, and meaningful outcomes. Every day, our teams make a real difference by helping customers improve their sleep, health, and wellbeing.

About The Role

Many of our customers visit us looking for help with sleep-related challenges for the first time. Your ability to listen, build trust, educate, and guide them towards the right solution will be central to your success.

You'll combine strong customer service skills with a commercial mindset, helping customers find products and services that improve their sleep while contributing to clinic performance and growth.

You Will

Deliver exceptional customer experiences in-store and over the phoneWelcome customers, understand their needs, and provide tailored solutionsSupport customers throughout their therapy journey with education and ongoing coachingAchieve individual and clinic sales targets through genuine customer engagementFollow up with customers to build relationships and support successful therapy outcomesFit customers with masks and equipment following trainingMaintain high standards of store presentation, merchandising, and cleanlinessManage stock levels and assist with inventory controlComplete product training and stay up to date on Resmed's solutionsProcess sales transactions, payments, and administrative tasks accuratelyMaintain and manage trial equipment used by customersContribute to the growth and success of the clinic through a proactive and team-focused approach

About You

We're looking for someone who combines empathy with commercial confidence.

You enjoy helping people, communicate well with a wide range of customers, and are motivated by achieving results.

You'll bring:

Retail, customer service, or customer-facing sales experienceA genuine passion for helping people and delivering exceptional serviceStrong listening and communication skillsConfidence building relationships and identifying customer needsA sales-focused mindset with a desire to achieve goalsA positive and collaborative approach to teamworkStrong organisational skills and attention to detailConfidence using technology and point-of-sale systems

Healthcare, pharmacy, medical device, or sleep therapy experience is beneficial but not essential. We provide comprehensive training and support to help you succeed.

What's In It For You?

Meaningful work that improves people's livesFull training and ongoing professional developmentCareer pathways within a global organisationA supportive and inclusive team cultureEmployee Assistance ProgramEmployee Share Purchase PlanStaff discounts and employee benefitsThe opportunity to build a rewarding career in a growing health and wellness industry

This isn't just a retail role. It's an opportunity to combine customer service, sales, health, and purpose in a career that makes a genuine difference.

If you're an empathetic people person with a passion for delivering great customer experiences and achieving results, we'd love to hear from you. Apply now and join Resmed as a Sleep Coach.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.