Consultant Gig #967–Sydney–Financial Services–Arrears and Hardship Specialist

Client

Reporting to the CEO of mortgages, the accredited professional will work with the broader team to effect a reduction in customers in arrears and hardship.

• Baseline current approach and process and policy
  
• Identify arrears for immediate improvement, based on benchmarks and industry insights
  
• Identify more significant initiatives and the investments required to support them
  
• Roll their sleeves up and assist with implementation
  

• Deep and proven experience in the Australian mortgage lending sector
  
• Full fluency with all relevant regulation (Government and ABA)
  
• Stakeholder interfacing / engaging with senior peers and credit, policy and process teams to receive required inputs / data
  
• Consulting diagnostic, gap, improvement plan, operationalisation experience
  

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