Architect, Merchant Services

Step into a standout Architect, Merchant Services role where you'll shape the future state architecture for critical payment and merchant capabilities, influencing enterprise technology decisions and driving the delivery of strategic initiatives that create better outcomes for customers and colleagues. #LI-DNI

• Shape the technical direction for strategic Merchant Services initiative
• Drive end-to-end architecture outcomes across multiple technology services
• Influence enterprise-wide solutions that deliver value for customers and colleagues

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of an Architect, Merchant Services, you will join a team that’s doubling down on owning it and moving with speed.  

Each day, you’ll go above and beyond to:  

• Strategic technology alignment – Ability to establish and communicate a clear technical rationale for initiatives, ensuring alignment to business priorities and outcomes. Strong understanding of customer, colleague and business problems, opportunities, and dependencies across enterprise technology initiatives.
• Feature definition and shaping – Experience defining discrete, deliverable features based on required capabilities, technologies, systems and components, ensuring alignment to target architecture and service backlogs.
• Feature sequencing and planning – Ability to prioritise and sequence feature delivery to maximise customer and business value, balancing business priorities, service readiness and cross-service outcomes.
• Cross-service and enterprise impact management – Expertise identifying and managing initiatives that span multiple services, domains and architectures, ensuring end-to-end technology solutions that support enterprise delivery objectives.
• Technical debt management – Proven capability to identify, assess and quantify technical debt, evaluate remediation options, influence decision-making, and maintain effective tracking and governance of technical debt initiatives.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Extensive experience within the technology industry, with a strong background in architecture, engineering and solution delivery.
• Proven experience in software development, solution design and modern engineering practices.
• Strong understanding and application of Agile delivery methodologies and ways of working.
• Experience delivering solutions across packaged, custom-built and third-party vendor technologies.
• Demonstrated ability to collaborate with business, project and technical teams while providing technical leadership and strategic direction.

• Shape the technical direction for strategic Merchant Services initiative
• Drive end-to-end architecture outcomes across multiple technology services
• Influence enterprise-wide solutions that deliver value for customers and colleagues

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of an Architect, Merchant Services, you will join a team that’s doubling down on owning it and moving with speed.  

Each day, you’ll go above and beyond to:  

• Strategic technology alignment – Ability to establish and communicate a clear technical rationale for initiatives, ensuring alignment to business priorities and outcomes. Strong understanding of customer, colleague and business problems, opportunities, and dependencies across enterprise technology initiatives.
• Feature definition and shaping – Experience defining discrete, deliverable features based on required capabilities, technologies, systems and components, ensuring alignment to target architecture and service backlogs.
• Feature sequencing and planning – Ability to prioritise and sequence feature delivery to maximise customer and business value, balancing business priorities, service readiness and cross-service outcomes.
• Cross-service and enterprise impact management – Expertise identifying and managing initiatives that span multiple services, domains and architectures, ensuring end-to-end technology solutions that support enterprise delivery objectives.
• Technical debt management – Proven capability to identify, assess and quantify technical debt, evaluate remediation options, influence decision-making, and maintain effective tracking and governance of technical debt initiatives.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Extensive experience within the technology industry, with a strong background in architecture, engineering and solution delivery.
• Proven experience in software development, solution design and modern engineering practices.
• Strong understanding and application of Agile delivery methodologies and ways of working.
• Experience delivering solutions across packaged, custom-built and third-party vendor technologies.
• Demonstrated ability to collaborate with business, project and technical teams while providing technical leadership and strategic direction.

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. 

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via ***********@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.