Lead Consultant

·         Must Have Skills: Prior working experience in the Australia public sector.

·         Prior experience working in enterprise or government/public sector environments with compliance-driven storage and backup operations.

·         Demonstrated leadership in large-scale storage transformations, including data center migrations, upgrades, and DR implementations.

·         Proven experience in leadership roles as a Storage SME or Lead, defining storage architecture and driving solution delivery.

·         Extensive expertise in Dell EMC PowerMax/VMAX, Data Domain, SRDF, and SnapVX within enterprise storage environments.

Experience with storage management tools and automation frameworks such as Unisphere, REST APIs, and orchestration platforms.

·         Nice to Have Skills: Strong understanding of integration between storage, backup, and application environments ensuring high availability and data consistency.

·         In-depth knowledge of storage security practices including encryption, access controls, audit logging, and compliance standards.

·         Familiarity with hybrid storage architecture and integration with cloud platforms such as GCP.

·         Excellent analytical and problem-solving skills with the ability to design scalable and high-performance storage solutions.

·         Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.

·         Relevant certifications in storage, backup, SAN, or ITIL domains are highly desirable and reflect technical expertise.

Understanding of data lifecycle management, backup retention policies, and storage chargeback or cost optimization models.

Detailed Job Description:            We are seeking a Senior Storage Engineer is responsible for designing, implementing, managing, and optimizing enterprise storage infrastructure. Acts as a Subject Matter Expert (SME) for storage technologies, including Dell EMC PowerMax, SRDF replication, and SnapVX. Leads critical production environments, disaster recovery strategies, IBM Power 10 AIX servers, Dell PPDM, SAN Cisco switches and performance optimization initiatives.

Location: Melbourne       

Roles and Responsibilities:

·         12–18 years of hands-on experience in enterprise storage and backup administration, with a strong track record of managing large-scale data center environments and supporting mission-critical infrastructure across production and non-production systems.

·         Demonstrated deep expertise in Dell EMC PowerMax (PMAX) storage arrays and Dell Data Domain platforms, including configuration, management, troubleshooting, and performance optimization in enterprise environments.

·         Strong proficiency in SAN technologies, including Cisco switch management, zoning configurations, and fabric administration, ensuring seamless connectivity, high availability, and optimal SAN performance.

·         Extensive hands-on experience with LUN provisioning, masking, and storage allocation, ensuring efficient storage utilization, proper host mapping, and adherence to best practices in storage management.

·         Proven experience in backup scheduling, execution, and restoration processes, covering full and incremental backup strategies while ensuring data integrity, reliability, and successful recovery during critical scenarios.

·         Solid understanding and practical application of ITIL frameworks, including incident, problem, and change management processes, ensuring structured operations and compliance with organizational service management standards.

·         Hands-on experience in firmware upgrades and patch management for storage arrays and SAN devices, ensuring systems remain up-to-date, secure, and compliant with vendor and organizational requirements.

·         Strong analytical and problem-solving skills with the ability to perform capacity planning, analyze performance trends, and implement optimization techniques to improve overall system efficiency and scalability.

·         In-depth knowledge of security best practices for storage environments, including access control mechanisms, audit logging, and data retention policies to ensure compliance with regulatory and organizational security standards.

·         Excellent documentation skills with the ability to create detailed operational reports, standard operating procedures (SOPs), and technical documentation to support ongoing operations and knowledge sharing.

·         Proven experience in vendor management, particularly with Dell EMC and Cisco, including coordinating support activities, handling escalations, and ensuring timely resolution of issues in collaboration with external teams.

·         Analyze storage and backup system performance metrics such as IOPS, latency, and throughput, and implement effective tuning strategies to improve efficiency, optimize resource utilization, and ensure consistent system performance across the environment.

·         Identify performance bottlenecks across storage arrays, SAN infrastructure, and backup systems, and proactively resolve issues through root cause analysis, ensuring minimal impact to production workloads and preventing recurring incidents.

·         Perform data restoration activities during incidents, outages, or on-demand requests, ensuring timely recovery of critical data in alignment with defined RTO and RPO objectives while validating data integrity and completeness.

·         Conduct regular system maintenance and execute firmware upgrades for storage arrays, SAN switches, and backup systems, ensuring systems remain stable, secure, and compliant with vendor recommendations without impacting business operations.

·         Perform routine system and storage maintenance activities such as monitoring health status, reviewing logs, and validating configurations to ensure optimal functionality, reliability, and system readiness at all times.

·         Ensure all storage, SAN, and backup systems operate within defined performance thresholds and service level agreements (SLAs), continuously monitoring metrics and taking corrective actions to maintain uptime and service quality.

·         Implement robust access control mechanisms and encryption standards to protect sensitive data, ensuring secure storage environments and compliance with organizational security policies and industry best practices.

·         Maintain comprehensive audit logs for all backup, recovery, and system activities, ensuring traceability, accountability, and readiness for internal and external audits while supporting compliance requirements.

·         Follow and enforce data retention and disposal policies by managing backup lifecycle processes, ensuring proper data archival, retention, and secure deletion in accordance with regulatory and organizational standards.

ADDITIONAL

1. Excellent customer-facing skills
   
2. Excellent written and verbal communication skills
   

Essential:

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
  

Over 12 years of experience in solution architecture and implementations, specifically focusing on Storage and related technology platforms.