Administration Assistant

Are you looking for a rewarding administration and reception opportunity? Join our team and make a positive difference in our community.

DVNQ is looking to welcome an administration extraordinaire to join our Corporate Services team.

This is an exciting opportunity to take the next step in your administration career whilst making a significant difference to the lives of those impacted by domestic and family violence.

About us

DVNQ is committed to delivering culturally appropriate, respectful, and holistic support to individuals impacted by domestic and family violence (DFV). Established in 1994, DVNQ operates in North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.

Our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—are at the heart of how we work with clients, colleagues, and the community. We pride ourselves on a supportive, inclusive culture where leadership is positive and every team member contributes to our shared success.

Learn more about us at: www.DVNQ.com.au

About the role

Salary and Benefits

• Permanent Full-Time SCHADS Level 2
• Salary packaging options up to $15,900 greatly increasing your take home pay (superannuation can be paid in addition to this, subject to any ATO limit where applicable) 
• Novated leasing available through our salary packaging provider.
• Christmas leave granted in addition to 4 weeks annual leave (pro rata basis).
• 17.5% annual leave loading.
• Monday to Friday working pattern with only occasional out of hours work.
• A supportive induction process and in-house training
• Regular external professional supervision.
• Employee Assistance Program.
• Annual flu injections.
• Supportive work environment with a commitment to staff wellbeing and professional development and generous training opportunities.

About you

Successful candidates will be future focused, accountable, and able to create a positive culture, lifting others up with an energetic, compassionate, inspiring, and engaging manner.

The successful candidate will be able to demonstrate, with examples, that they are able to meet the following selection criteria.

Selection Criteria:

• Experience in reception and office administration, preferably in the human services sector.
• Accurately update and maintain information in registers and databases.
• Excellent verbal, written and interpersonal communication skills.
• Strong prioritisation and time management skills.
• Communicate in a calm and timely manner, even in the face of competing demands.
• Ability to be resourceful and proactive when issues arise while maintaining a clear and kind approach.
• Maintaining communal areas to high standards at all times.
• Provide support to organising and setting up events.
• Aligned to and works within the values and principles of the organisation.

 Required Screening

• Current QLD C Class Driver’s License which must remain current during the term of employment.
• Working with Children Check (Blue Card) which must remain current during the term of employment. 
• Australia: National Police Check Clearance – at organisation expense. 

How to apply

Please apply through the link in the advertisement that will direct you to our recruitment platform.

There you will be required to submit:

• Cover letter addressing each Selection Criteria
• Resume and 2 professional references (one must be your current or most recent line manager)
• Proof of education, qualifications/or relevant experience

Applications close 9am Monday 21st September 2026

Applications that do not address each Key Selection Criteria or are received after the closing date will not be considered for interview.

DVNQ is committed to inclusivity and advocacy, ensuring equitable access and respect for all people, regardless of cultural background, age, gender, sexuality, or disability.