Senior Account Executive

The Company:

Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers.

Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product:

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale.

With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

This is a targeted, commissioned role within our ANZ Direct Sales team. Based in Sydney, Australia, you will be responsible for driving new business revenue across Australia and New Zealand by identifying, engaging, and converting prospects interested in Dotdigital's suite of products and services.

You will manage the sales process from initial engagement through to contract close before partnering with our Customer Success team to ensure a seamless onboarding experience for new customers.

We are looking for an Senior Account Executive with a SaaS sales background, ideally within Customer Data Platforms (CDP), Email Service Providers (ESP), MarTech, AdTech, ecommerce, CRM, or related technology sectors. You will have demonstrated success identifying customer needs, recognizing buying signals, and converting opportunities through a consultative sales approach. Strong commercial acumen, relationship-building capability, negotiation skills, and closing experience are essential.

You will be expected to build trusted and high-performing relationships with Sales Leadership, Business Development, Marketing, Solutions Consulting, Partner Managers, and Customer Success teams to collaboratively drive new business growth across the ANZ region.

You will develop a deep understanding of prospective customers' objectives and challenges and clearly articulate how Dotdigital's solutions can help them achieve their business goals. You will be comfortable discussing technical concepts, handling objections, and guiding prospects through the buying journey. While prior experience with marketing automation platforms is advantageous, an understanding of SaaS technology solutions and a passion for customer success are equally important.

Sydney, Australia (Hybrid)

At Dotdigital, we are committed to fostering an inclusive environment where everyone can thrive. We believe diversity of thought, background, and experience makes us stronger and helps us better serve our customers, colleagues, and communities. We welcome applications from all qualified candidates and are committed to creating a workplace where everyone feels respected, supported, and empowered to achieve their full potential.