Revenue and Receivables Officer
As a key member of the
Finance team, you will be responsible for customer billing and receipting
processes, ensuring accuracy, compliance, and timely reporting. This role plays
an important part in supporting revenue management and delivering excellent service
to internal and external stakeholders.
- Permanent - Full Time, 38 hours per week position – enjoy the stability.
- Located in Rhodes, Sydney - our state-of-the-art office includes a free gym, great public transport, parking options and convenient shopping links
- Work flexibly—our office is incredible and so are the days when your commute is replaced by a few steps to your home office
- Salary packaging – increased your take home pay with salary packaging including novated leasing options
- Birthday leave – take time to celebrate with your friends and family
Key Responsibilities
- Manage billing and
receipting transactions accurately and in a timely manner
- Provide excellent customer
service to clients and internal stakeholders; including responding to
queries by phone and email
- Manage fortnightly/monthly
settlements and direct debit adjustments
- Generate client invoices and account statements
- Process Refundable
Accommodation Deposits and Ingoing Contributions in compliance with
legislation
- Manage funding accruals and
reconciliations
- Perform revenue-related
reconciliations and provide reporting to management
- Support debtor collection
activities
- Maintain up-to-date
knowledge of the Aged Care Act and relevant legislation
About You
- Diploma/Bachelor in
Accounting in Business, Finance, or a related discipline
- Minimum 5 years’ experience
in the aged care industry
- Intermediate Excel skills
- Good understanding (or
willingness to develop knowledge) of aged care revenue and legislation
- High attention to detail
with strong organisational skills
- Customer-focused,
collaborative, and solutions-oriented approach
- Ability to work under
pressure and manage multiple priorities
- Experience working in a
highly regulated environment
- Strong communication and
stakeholder management skills
- A genuine desire to make a
positive impact
- Experience with
accounting/AR systems, particularly Alayacare is desirable but not
essential.
- National Criminal History
Check (or willingness to obtain)
About Us
Fresh Hope Communities exists to create spaces that
cultivate belonging and places that feel like home. For almost 90 years, we have been providing quality support and lifestyle
choices across retirement, residential and respite settings, as well as
conference and outdoor adventure experiences for school and community groups.
We have over 1100 staff and together we serve residents and customers across
NSW. We are an Equal Opportunity employer and we value inclusion and
diversity. For more about us visit our website
https://www.freshhope.org.au
If you’re looking for purposeful work where your contribution matters, apply now.
