Sales Assistant – Moorabbin Airport

About The UGG Shop:

The UGG Shop is a premium retailer specializing in authentic Australian UGG boots and footwear. We pride ourselves on delivering exceptional customer service and providing a warm, welcoming atmosphere for every shopper. Our team is passionate about quality, comfort, and helping customers find the perfect fit for their lifestyle.

Job Description:

As a Retail Sales Assistant at The UGG Shop, you will play a key role in delivering an outstanding shopping experience. You will assist customers in selecting products, provide detailed product information, and ensure the store is well-presented. We are looking for someone who is customer-focused, enthusiastic, and eager to be a part of a dynamic retail environment.

Key Responsibilities:

• Greet and engage with customers, providing friendly and personalized service.
• Assist customers in finding the right products, explaining features, and offering styling advice.
• Maintain a clean, organized, and visually appealing store environment.
• Handle cash register operations, including sales transactions and refunds.
• Stock and replenish merchandise, ensuring shelves are full and displays are attractive.
• Assist with inventory management and stock counts as needed.
• Build and maintain strong product knowledge to provide accurate information to customers.
• Meet and exceed individual and store sales targets and KPIs.
• Actively participate in store promotions and marketing activities.
• Uphold store standards by adhering to company policies and procedures.

Qualifications and Skills:

• Previous retail or customer service experience is preferred but not required.
• Strong communication and interpersonal skills.
• Positive attitude with a passion for customer service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexible availability, including weekends, evenings, and holidays.
• A team player who is motivated and eager to learn.
• Basic computer skills for point-of-sale systems.

What We Offer:

• Competitive hourly wage and sales incentives.
• Generous employee discounts on products.
• Opportunities for career growth and development within the company.
• A supportive, friendly, and team-oriented work environment.
• Comprehensive training to help you succeed in your role.