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Medical Audiology Services
About the role
About the role
Medical Audiology Services is seeking an experienced and professional receptionist/administrator. Working alongside other team administrators & under the direction of our office manager, this is a crucial role in maintaining the smooth operation of the clinic, supporting our audiologist team and delivering excellent customer service.
Key responsibilities
Maintain smooth operation of the clinic
Support the audiologist team
Deliver excellent customer service
Manage patient billing, Medicare & private health
Perform minor hearing aid maintenance
About you
Previous customer service experience in an audiology clinic environment
Strong interpersonal communication skills
Excellent organisational skills with multitasking abilities, team work & able to work autonomously in a fast-paced environment
Proficient in Microsoft Office
Knowledge of minor hearing aid maintenance – must
Sufficient knowledge of managing patient billing, Medicare & private health
Knowledge of Hearing Services Program – but not essential
Experience with scheduling software 'Fitting Wizard' (preferred but not essential)
About us
Medical Audiology Services is highly regarded within the audiology & medical field. An established business with over thirty-five years' experience. Helping Western Australians with long term hearing care, through cochlear implants, bone anchored implants, hearing aids and balance diagnostics.
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