Senior Service Planner – Operations and Service Disruptions

Convenience Buttons:     Time Remaining 14 days Senior Service Planner – Operations and Service Disruptions About the role Help Keep Perth Moving, Even

When Plans Change. Every day, thousands of people rely on the Transperth bus network to get where they need to be. But behind the scenes, there is a dedicated team working to ensure services continue running when roads close, major events take over the city, unexpected incidents occur, or large-scale rail replacement services need to be delivered.

We're looking for a Service Planner to join that team, helping shape practical solutions that keep communities connected and passengers moving. In this role, you'll be at the centre of planning and coordinating service disruptions across the metropolitan network. One day you might be working alongside local governments and traffic management providers to develop alternative bus routes around major roadworks.

The next, you could be helping plan transport services for a major event, coordinating resources with bus operators, or responding to emerging operational challenges. You'll collaborate with a broad range of stakeholders, balancing customer outcomes, operational requirements and network efficiency to ensure the best possible public transport experience. What matters most is your ability to think ahead, solve problems and work collaboratively.

We recognise that great candidates may come from different backgrounds. You may have experience in bus operations and be looking to broaden your planning expertise, or perhaps you have a traffic management background and want to apply your skills in a public transport environment. Either way, you'll be joining a friendly and supportive team that genuinely enjoys working together, sharing knowledge and helping each other navigate busy periods.

If you're passionate about transport, enjoy making a real impact, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you. About You!

To excel in this role, you should possess: Experience in the development of public transport plans, including demand forecasting and resource estimation, scheduling and rostering principles.    Working knowledge of an urban metropolitan transport system. Experience in identifying roads that are suitable for Transperth buses to use for temporary route deviation.

Experience in on-site coordinating of special events bus operations. Experience in representing public transport interests at meetings with stakeholders and at onsite investigations to select appropriate bus route outcomes. About

Us The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go. Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity.

This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way. Our Values The PTA’s Values define what is important to us.

Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA. Upholding these values and applying them to your work requires a genuine and committed understanding. Safety

You can expect. Opportunities to grow through personal development and career pathways Health and Wellbeing programs including access to a free 24/7 onsite Gym Subsidised Corporate Apparel and Spectacles Supportive Team Environment Opportunity to join our Social Club offering savings and benefits all year round There is one permanent full-time opportunity available for an immediate start.

Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months. To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia. The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment. Please contact Simon Cox, Network Development& Disruptions Manager on (08) 9326 39***for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au. For technical difficulties, please contact the RAMS helpdesk at 1300 733 *** or email ************@bigredsky.com. How to Apply Applicants are requested to provide the following: A comprehensive CV with two work related referees.

A written application (maximum two pages) outlining your interest in the role and addressing the Core Competencies listed in the Job Description Form. Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered. Please note that, if you are the recommended applicant, you may be required to obtain an Australian National Police Clearance (NPC).

Completion of the PTA Integrity and Qualification Consent Form will only be required where qualification checks are undertaken. Adverse outcomes of NPCs will not necessarily disqualify an applicant from the selection process. Suitable applicants may also need to undertake a full and comprehensive medical assessment prior to commencement.

Position Title Senior Service Planner – Operations and Service Disruptions Agency Public Transport Authority Salary Level 5, SOA, $109,843 - $128,128 pa plus 12% superannuation Location East Perth Unit/Division Transperth System, Regional Town and School Bus Services Work Type Permanent

Position No. 34873 Salary Level 5, SOA, $109,843 - $128,128 pa plus 12% superannuation Closing Date 2026-09-16 5:00 PM Agency Public Transport Authority Description About the role Help

Keep Perth Moving, Even When Plans Change. Every day, thousands of people rely on the Transperth bus network to get where they need to be.

But behind the scenes, there is a dedicated team working to ensure services continue running when roads close, major events take over the city, unexpected incidents occur, or large-scale rail replacement services need to be delivered. We're looking for a Service Planner to join that team, helping shape practical solutions that keep communities connected and passengers moving. In this role, you'll be at the centre of planning and coordinating service disruptions across the metropolitan network.

One day you might be working alongside local governments and traffic management providers to develop alternative bus routes around major roadworks. The next, you could be helping plan transport services for a major event, coordinating resources with bus operators, or responding to emerging operational challenges. You'll collaborate with a broad range of stakeholders, balancing customer outcomes, operational requirements and network efficiency to ensure the best possible public transport experience.

What matters most is your ability to think ahead, solve problems and work collaboratively. We recognise that great candidates may come from different backgrounds. You may have experience in bus operations and be looking to broaden your planning expertise, or perhaps you have a traffic management background and want to apply your skills in a public transport environment.

Either way, you'll be joining a friendly and supportive team that genuinely enjoys working together, sharing knowledge and helping each other navigate busy periods. If you're passionate about transport, enjoy making a real impact, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you. About

You! To excel in this role, you should possess: Experience in the development of public transport plans, including demand forecasting and resource estimation, scheduling and rostering principles.    Working knowledge of an urban metropolitan transport system.

Experience in identifying roads that are suitable for Transperth buses to use for temporary route deviation. Experience in on-site coordinating of special events bus operations. Experience in representing public transport interests at meetings with stakeholders and at onsite investigations to select appropriate bus route outcomes.

About Us The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there.

Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there. Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way. Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA. Upholding these values and applying them to your work requires a genuine and committed understanding.

Safety

You can expect. Opportunities to grow through personal development and career pathways Health and Wellbeing programs including access to a free 24/7 onsite Gym Subsidised Corporate Apparel and Spectacles Supportive Team Environment Opportunity to join our Social Club offering savings and benefits all year round There is one permanent full-time opportunity available for an immediate start.

Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months. To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia. The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment. Please contact Simon Cox, Network Development& Disruptions Manager on (08) 9326 39***for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au. For technical difficulties, please contact the RAMS helpdesk at 1300 733 *** or email ************@bigredsky.com. How to Apply Applicants are requested to provide the following: A comprehensive CV with two work related referees.

A written application (maximum two pages) outlining your interest in the role and addressing the Core Competencies listed in the Job Description Form. Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered. Please note that, if you are the recommended applicant, you may be required to obtain an Australian National Police Clearance (NPC).

Completion of the PTA Integrity and Qualification Consent Form will only be required where qualification checks are undertaken. Adverse outcomes of NPCs will not necessarily disqualify an applicant from the selection process. Suitable applicants may also need to undertake a full and comprehensive medical assessment prior to commencement.

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