Country Road - Concession Manager - David Jones Indooroopilly

As a Country Road Concession Manager, you will inspire, lead, and coach a high-performing team within a David Jones concession environment to deliver exceptional customer experiences, optimise profitability, and maintain a safe, high functioning workplace. 

How You Will Contribute  

• Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience 
• Lead the team to deliver store operational excellence through effective stock management and loss prevention activities 
• Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group 
• Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing 
• Understand the brand and business strategy and communicate to the team their part to play 
• Build and maintain effective relationships with key stakeholders, such as concession management to drive store performance 
• Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success 

Capabilities We Value 

• A genuine desire to be part of the Country Road Group and alignment with our cultural attributes 
• Demonstrates a passion for fashion with a professional personal presentation 
• Strong leadership skills in delivering an exceptional customer and team experience 
• Ability to manage budgets, interpreting financial reports and generating efficient rosters 
• Experience managing the performance, productivity, training and development of a team 
• Ability to build and maintain customer relationships by delivering exceptional customer service 

What We Offer 

• Competitive Concession Manager salary reflective of the scope of responsibilities 
• A rotating roster designed to support work-life balance and sustainable leadership 
• Generous annual product allowance of $1,400 and access to our management incentive scheme 
• 40%  discount across all Country Road Group brands, Further offers and discounts available at David Jones 
• Corporate partnerships to support your health and wellbeing 
• 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance 
• Access to internal career opportunities across our retail brands and Support Centre
• Annual learning calendar and ongoing development to support your career growth  

Who We Are