Health Information and Records Service (HIRS) Officer

• Make a direct impact on safe, timely patient care
• Join a collaborative health information and records team
• Build valuable skills in digital health records and information services

Digitise, manage and protect clinical records while supporting timely access to vital health information.

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $118,821 - $140,201 per annum
Hours Per Week: 38
Location: Blacktown Hospital

Where you'll be working
Join the Health Information and Records Service at Blacktown Hospital, where your work helps ensure clinicians have accurate, accessible and well-managed health information when they need it. You’ll be part of a supportive team that values accuracy, confidentiality, responsive service and continuous improvement.

• Work in a fast-paced healthcare environment supporting patient care and clinical services
• Contribute to the transition and management of electronic and hybrid health records
• Work collaboratively with clinical and non-clinical teams across the hospital
• Develop your expertise in health information, records management and digital document workflows
• Be supported through team training and opportunities to build capability across HIRS functions

What you'll be doing
As a HIRS Officer, you’ll play an important role in maintaining the integrity, accessibility and timely availability of clinical information. You’ll combine strong attention to detail with efficient digital and records management practices.

• Sort, prepare, scan, quality-check and validate paper clinical records for digitisation
• Upload electronic and paper-based clinical documentation into the electronic medical record
• Retrieve, track, file and manage healthcare records, including off-site storage requests and destruction processes
• Maintain accurate electronic tracking and ensure records are available for clinical care, coding, research and other authorised purposes
• Deliver responsive customer service, meet productivity and quality KPIs, maintain confidentiality and support the wider HIRS team

Make a difference with NSW Health
Bring your attention to detail, commitment to quality and passion for supporting better healthcare to a role where your work matters. Join NSW Health and help build a healthier future for everyone.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Experience in an administrative position and/or knowledge and experience in health administrative functions.
2. Demonstrated ability to prioritise and organise your workload so that you are able to meet deadlines
3. Proven attention to detail with the ability to identify and correct errors.
4. Developed computer skills and/or experience with document imaging, patient administrations systems and Microsoft Office suite.
5. Excellent customer service skills with sound oral and written communication skills.
6. Demonstrated ability to work as a productive team member and contribute to a positive team culture.
7. Demonstrated understanding of privacy and confidentiality principles and how they are applied in the hospital setting.

* Previous applicants need not re-apply.

Requisition ID: REQ690534
Applications Close: 16 September

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