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South Brisbane
About the role
Lead with passion, inspire excellence, and take charge of one of Queensland’s most dynamic health and wellness destinations - we're seeking an exceptional General Manager. We are recruiting for someone who thrives on connection, understands the language of performance and recovery, and knows how to lead and mentor a team. In return, you'll have access to uncapped earning potential, with unlimited bonuses and commission.
Prepare for a new standard for wellness in the heart of South Brisbane. This destination opening in 2027 marks a new era for health and wellness, offering members everything they need to optimise their full potential all under one roof. From world class training facilities, and renowned group fitness, to luxury wellness experiences and member events, here we offer more than a gym, we offer an integrated wellness lifestyle for our members.
We're looking for someone who can bring that vision to life for every person who walks through the door.
Your Impact
As the General Manager, you will:
Lead a team with energy, accountability, and professionalism
Drive a high-performance culture focused on results and member experience
Oversee all operational aspects of the club
Build strong team culture and community connection
Ensure the facility consistently reflects TotalFusion’s premium standards
Drive membership growth, retention, and commercial performance
Lead one of the region’s most exciting health and wellness destinations
Key Responsibilities
Lead and develop a high-performing team across all areas of the club
Recruit, onboard, mentor, and retain exceptional team members and Department Heads
Drive sales, retention, growth, and revenue targets in collaboration with the leadership team
Oversee all day-to-day club operations and member experience delivery
Ensure premium presentation standards are maintained across the entire facility
Identify operational gaps and implement performance improvement strategies
Manage a large-scale, multi-service facility
Oversee rostering, payroll approvals, leave management, and operational compliance
Manage budgets, forecasting, reporting, retention strategies, and financial performance
Support and execute internal and external marketing initiatives
Drive community engagement and club presence within the Springfield region
Utilise reporting systems and operational software to drive accountability and efficiency
Uphold TotalFusion’s policies, procedures, standards, and cultural values
Foster a positive, high-performing, and supportive team culture
What We’re Looking For
Proven leadership experience within health, fitness, hospitality, wellness, or premium service environments
Strong operational leadership capability across large-scale facilities
Commercial acumen with experience managing budgets and revenue targets
Exceptional people leadership and team development skills
Ability to lead with confidence, professionalism, and emotional intelligence
Strong understanding of premium member experience and service standards
Excellent organisational, communication, and problem-solving skills
High attention to detail and operational excellence mindset
Experience managing multiple departments and service offerings preferred
Why Join TotalFusion?
Structured career progression opportunities across the brand
Ongoing leadership development and industry training
Mentorship from experienced senior leaders
A supportive and collaborative culture
The opportunity to lead within one of Australia’s leading wellness brands
Part of Our Team
Complimentary TotalFusion membership
Team discounts across spa, wellness, retail, and refuel offerings
Friends & family membership benefits at 12-month tenure milestone
Work within premium, industry-leading facilities
Join a passionate and high-performing team environment
The opportunity to step into a TotalFusion General Manager role is rare and highly sought after.
APPLY NOW
Elevate your leadership career and become part of Australia’s leading health and wellness brand at TotalFusion South Brisbane.
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