FULL-TIME MEDICAL RECEPTIONIST: 12 MONTH MATERNITY CONTRACT

About the role

We are excited to announce that we have an opportunity for a Full-Time Medical Receptionist to join our enthusiastic front desk Reception team within our multidisciplinary specialist centre. As Medical Receptionist at The Stadium Clinic, you will work in an important front desk position as the operational heartbeat of the practice. You will manage appointments for multiple specialists and allied health professionals. The role is fast-paced, energetic and no two days are the same! Our reception team represents The Stadium Clinic daily by being the welcoming face of the practice, supporting our Specialists, Orthopaedic Surgeons and Allied Health Professionals with the highest quality of care and services, provided to our patients and visiting doctors alike. Our work environment is in a uniquely renovated heritage building located in the Entertainment Quarter, in the heart of Sydney, with easy links to public transport via buses and light rail.

•     Position Commencement: Approximately the 12th of October, 2026

Key responsibilities

• Creating a warm, professional and highly organised patient experience

• Managing Specialist appointment workflows

• Coordinating patient bookings and referrals

• Managing incoming calls, patient communication and follow-ups

• Returning Patient emails/ enquiries

• Distributing and processing correspondence accordingly

• Supporting visiting Specialist clinics and teams

• Processing payments (Medicare, Work cover, DVA & Allied Health)

• Assisting with digital health platforms (Bupa Defence, Healthlink etc)

• Supporting the smooth day-to-day running of our clinic with general administrative/receptionist duties

About you

• Patient Focused approach, with genuine empathy and interest in their individual needs

• Excellent communication skills are essential in this role, as you always represent the clinic in a professional manner

• Absolute confidentiality regarding patients and practice information

• Previous background with Medical Software/ Reception experience is preferred but not essential

• Attention to detail and accuracy are vital surrounding data entry

• Excellent time management and organisational skills, together with being able to work independently as well as part of our busy reception team

• Reliable, adaptable, efficient, and flexible approach to work is essential

• Ability to work efficiently and handle multiple tasks at any one time is extremely important

• Punctuality and reliability are critically important as support for our Specialist team

About us

The Stadium Clinic is a highly reputable Specialist Practice with a great team of varied specialists in the heart of Sydney. Our administrative team is the operational heartbeat of the practice. We offer a cohesive work environment with two other reception teams within same location for our surrounding businesses.