Parts Interpreter

Introduction:
An exciting opportunity for a motivated and experienced Parts Interpreter to join our small team in Export Park, SA.

• The Spare Parts Interpreter will play a vital role in ensuring the smooth and timely handling of all parts inquiries and quotes
• Responsible for providing outstanding customer support, coordinating parts orders, managing inventory, and maintaining accurate records
• This position requires a high level of independence, problem-solving skills, and the ability to work collaboratively with various stakeholders
• Committed to delivering exceptional customer service and ensuring that our clients' needs are met with the highest level of professionalism

Description:
Responsibilities:

• Monitor and promptly respond to phone and email inquiries from customers
• Provide accurate quotes for spare parts and obtain customer purchase orders
• Enter customer orders, raise delivery dockets, stock transfers, and invoices
• Coordinate with suppliers to order parts for internal and customer orders and arrange collection if necessary
• Generate spare parts invoices on a weekly basis and reconcile outstanding orders
• Process warranty claims with suppliers and coordinate the receipt of replacement parts

Requirements:

• Previous experience in a similar role, preferably in a manufacturing or engineering environment
• Forklift license is highly desirable
• Excellent organisational and time management skills with the ability to prioritise tasks effectively
• Strong attention to detail and accuracy in data entry and record-keeping
• Proficient computer skills and experience with inventory management systems
• Effective communication skills, both written and verbal
• Ability to work independently and take initiative in problem-solving while keeping the manager informed

About HMPS

Founded in 1980, HMPS is one of Australia's leading designers and manufacturers of end-of-line packaging automation and industrial machinery. You will be supporting equipment that's designed and built in Australia and operating in some of the country's largest food and beverage facilities. Our brands, HMPS, Propac Industrial, Engi-O and Enmim, support manufacturers across Australia, New Zealand, and internationally.

With over 100 employees across Adelaide, Melbourne, Sydney and Brisbane, we offer a genuine team culture with real investment in our people, including leadership development, job shadowing, external training support, and financial assistance for tertiary study.

Ready to Apply?

If you’re looking for a role where your skills are valued, your growth is supported, and your work makes a real impact — apply now to join the HMPS team.