Motor Enthusiast Underwriter

Drive Your Career Forward with Shannons – Join Australia's Leading Team of Motoring Enthusiasts

Part-Time | Eagle Farm, Brisbane | Hybrid working available

Join Shannons, recently recognised as Insurer of the Year, and turn your passion for motoring into a full-time career where your interests genuinely matter.

Based in Eagle Farm, Brisbane, you’ll spend your day speaking with fellow enthusiasts about cars, bikes, builds and restorations, helping them protect what they love most.

What makes this role different?

• Insurer of the Year – join an award-winning, specialist motoring insurer
• Part-time roles - 2 shift options available - 30 hours and 22.5 hours (see shift options below)
• Hybrid working model – 50/50 office and home after training
• Start date: Wednesday 7^th October
• Salary: $72,800 including 12% super
• Training Provided: 7 weeks full-time training to set you up for success

What you'll do

At Shannons, we don't just insure vehicles. We live and breathe them.

From classic Holdens to modern performance cars, our customers are passionate about their vehicles. You’ll be part of a team that understands that connection.

In this role you will:

• Speak with fellow enthusiasts and provide expert insurance guidance
• Help customers arrange new cover or update existing policies
• Build genuine connections through shared interests and vehicle knowledge
• Navigate multiple systems to provide accurate and efficient support
• Deliver exceptional customer experiences while meeting performance targets
• Complete a comprehensive 7-week full-time training program

What you’ll bring

• Genuine passion for cars, motorcycles or motoring culture
• Strong customer service experience
• Clear and confident communication skills
• Ability to simplify information for customers
• Confidence using technology and multiple systems
• Positive, team-focused attitude and willingness to learn
• Commitment to the Tuesday to Saturday roster
• A suitable home office setup, or willingness to create one

 Shift & Training Information

We are currently recruiting for 2 part-time shift options:

• Option 1: Saturday, Monday, Tuesday, Friday – 30 hours per week – start window between 8am-10am
• Option 2: Monday, Wednesday, Thursday – 22.5 hours per week – start window between 9am-11am

You will complete 7 weeks of full-time onsite training at our Eagle Farm office before moving into hybrid working arrangements.

‘Start window’ means your rostered start time may vary within the listed hours. You must be able to fully commit to the shift option selected.

What You’ll Enjoy 

• Competitive salary: $72,800 including 12% super
• Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
• Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 900+ retailers, Fitness Passport, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

About Shannons

Shannons is Australia’s leading insurer for motoring enthusiasts and supports more than 1,200 motoring events across the country every year. As part of the Suncorp Group, you’ll join a trusted organisation with a brand that genuinely understands and celebrates automotive passion. If you're the person friends come to for car advice, spend your weekends at car shows, or simply love talking all things motoring, we’d love to hear from you.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact jenna.halfpenny@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.

Chase the Sun and apply today.