HASS Recovery Worker Hoarding Advocacy Support Services

Looking for a new challenge?

Join our specialist Hoarding Advocacy Support Service (HASS) and help people create safer homes, build independence, and achieve meaningful change.

As a HASS Recovery Worker, you will provide recovery-oriented, trauma-informed support to people experiencing hoarding behaviours. This unique role combines therapeutic engagement with practical, hands-on assistance, helping participants work towards their goals while improving safety and wellbeing.

Please note: This is not a desk-based case management role. A significant part of this position involves working directly in homes affected by moderate to severe hoarding, supporting participants with sorting, organising, decluttering, and reducing risks. Applicants must be comfortable working in cluttered environments and supporting people through behaviour change using a compassionate, non-judgemental approach.

Woden Community Service is a non-for-profit organization that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

WCS is a child-safe organisation. Our staff and volunteers are required to uphold our commitment to the safety, wellbeing, and inclusion of all children and young people. All suitable applicants will undergo rigorous screening processes, including WWVP clearances, criminal history checks, and reference checks.

Our Offer:

• Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
• 15 days paid personal leave per annum (pro rata) for full & part-time employees.
• 24/7 nationally recognised Employee Assistance Program (EAP), including 3 additional holistic service sessions.
• Ongoing professional development and a supportive team environment.
• Monthly external clinical supervision.
• Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program.

About You

Experience and Qualifications:

• Australian Certificate IV in Mental Health, Community Services, AOD, Peer Work, or equivalent qualification.
• 1 year's experience working with people experiencing mental health challenges, psychosocial disability, or complex needs.
• Strong communication and relationship-building skills.
• A recovery-oriented and strengths-based approach to supporting others.
• A current ACT Working with Vulnerable People

To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.

If you're looking for a rewarding role that is varied, hands-on, and makes a genuine difference in people's lives, we'd love to hear from you.

Join a passionate team delivering specialised support to people experiencing hoarding behaviours across the ACT.

To apply, please click on the “Apply” button and submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role. Please also indicate the role that you interested to apply on your cover letter. The applications will not be accepted via email.

For further information, please contact Erin Everett at ************@wcs.org.au

Closing Date: COB 1 October 2026

Applications may close early if a suitable candidate is found prior this date.

NOTE: This is a fixed-term opportunity with a contract end date of 30 June 2027.

For more information about WCS and services that we provide, including Children’s Services, Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.