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National 1 Trades
About the role
About the role (Senior & Junior Roles available)
This full-time Trades Service Administration role is an exciting opportunity to join the dedicated team at National 1 Trades, based in Flinders Park, SA.
What you'll be doing
Assisting with scheduling and dispatch trades to customer job sites
Talking with customers to understand their service requirements and coordinate timely resolutions
Help maintain records of job progress and customer feedback
Identify opportunities to improve service delivery and suggest process enhancements
Collaborate with the broader team to ensure customer satisfaction and operational excellence
Takes jobs through from set up to invoice
Work with team members on the field to create and send off trade quotes
Work with management to create efficiencies within systems and processes
Assist with the accounting and general Administration
What we're looking for
Good communication and interpersonal skills to liaise effectively with customers and trade professionals
Good skills with a computer with the ability to move swiftly to complete tasks
Understanding of trade services, safety requirements, and industry regulations
The ability to work with Simpro so our main management software or similar application
What we offer
At National 1 Trades', we are committed to supporting our employees' professional and personal growth. You'll enjoy a competitive salary, opportunities for career advancement, and a range of employee benefits, including:
Comprehensive training and development programs
Flexible work arrangements to support work-life balance
Discounted rates on our trade services for you and your family
A collaborative and supportive team environment
About us
National 1 Trades' is a leading provider of quality trade services across South Australia. With a team of highly skilled professionals and a reputation for excellence, we are dedicated to delivering exceptional customer experiences. Join us and be a part of our continued growth and success.
Apply now for this exciting Trades Service Coordinator role at National 1 Trades'.
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