Administration Clerk

We are seeking a highly motivated and customer service focused Administration Clerk to join our team.

Part-time with varying shifts between 4:30am-6:00pm.

Shellharbour Private Hospital is an acute surgical facility, comprising of 3 operating theatres, a rehabilitation centre and a 56-bed Ward. The hospital has an excellent reputation in providing high-quality patient-centred care to the local community.

The Administration Clerk is responsible for the effective and efficient performance of clerical duties within the Hospital Administration Department.  To succeed in this role you will be committed to work as part of a team, with a strong customer focus.  You must be passionate about being in the front line dealing with internal and external customers, whilst working in a fast-paced environment. Duties include a high level of professional customer service to patients, visitors and internal customers, and performing duties that support reception, administration and clinical teams.   

You may be working across the following departments/positions in the hospital as required:

• Reception 

• Pre – Admission

• Theatre Bookings

• Specialist Consulting Suites

• Finance

• Medical Records

We are currently seeking an experienced Administration Officer to join our Administration Team at Shellharbour Private Hospital.   

The position may work across multiple areas of the Administration Department.   To succeed in this role, you will be committed to work as part of a team, with strong customer focus. 

Duties & Responsibilities:

• Coordinate Preadmission/admission/discharge of patient via the Hospital mainframe system

• Maintaining patient bed moves and allocations in Hospital mainframe system

• Health Fund/DVA/Medicare Eligibility checks

• Compensable Approvals for inpatient 

• Finalisation of patients informed financial consent, and collection of fees.

• Management of all incoming calls to the hospital

• Preparing patient files for admission.

• Daily reporting 

• Coordinating inpatients external medical appointments

• Liaise with all departments to finalise patients discharge paperwork in a timely manner

• Admitting patients to the ward, ensuring all appropriate paperwork is completed

• Stock ordering as requested

• Arranging inpatient transport

• Input and finalisation of Theatre Bookings / Lists

• Raising of Inpatient Accounts

• Debt Collection

• Maintaining Inpatient Medical Records

Essential Criteria:

• Professional Customer Service

• Strong organisational and time management skills

• Excellent attention to detail

• Demonstrated experience to meet (or exceed expectations, taking responsibility for accurate and timely results

• Ability to communicate effectively with all levels of staff.

• Demonstrated experience using the Microsoft Office Suite.

• Demonstrated experience working autonomously as well as part of a team

• Current Working with Children check / police check

Desirable Criteria:

• Previous experience in a similar role

• Medical Terminology knowledge

• Experience in hospital mainframe systems  

• Previous Health Fund knowledge

Enquires and Applications Via Seek to:

Michelle Brockwell, Administration Manager

Shellharbour Private Hospital