Business Systems Analyst - TechnologyOne Property and Ratings

Job Description

Our client, a progressive organisation, is seeking an experienced Business Systems Analyst with proven Technology One expertise to join their team on a long-term fixed-term basis. This is a standout opportunity to shape how an organisation leverages its ERP investment — with particular focus on the Property and Ratings module and the broader delivery of fit-for-purpose corporate systems.

About the role

Working closely with stakeholders across the organisation, you will formulate, define and document solutions that enhance corporate systems using best-practice methodologies and pre-configured ERP solutions. You will play a pivotal role in the continuous improvement, support, and governance of the City's ERP environment — ensuring data integrity, system performance, and user capability are always at the forefront

• Review business requirements and deliver functional specifications including hierarchy, business rules, workflow, interface implications, data analysis and relationships.
• Oversee implementation, support and continuous improvement of the ERP, ensuring optimal performance, quality and data integrity across all modules.
• Undertake change management tasks for all systems, ensuring effective communication and smooth implementation across the user base.
• Identify opportunities where technology can assist or enhance services by actively reviewing current systems, business processes and workflows.
• Perform system testing for enhancements and upgrades, develop high-quality test scenarios and plans, and support users through User Acceptance Testing
• Deliver training to key users on new and improved functionality, coordinate user sessions, and maintain comprehensive system and user documentation.

Your skills

• Demonstrated experience with Technology One ERP, ideally with exposure to the Property and Ratings module
• Strong business analysis background with proven ability to translate complex requirements into clear functional specifications
• Experience in local government or a comparable public sector environment highly regarded
• Skilled in stakeholder engagement, change management, and communicating technical concepts to non-technical audiences
• Solid experience developing test plans, conducting UAT, and maintaining technical and user documentation

Apply today

To be considered for this role, submit your CV today (in Word format) by clicking the  Apply  button or directly to gary@psgaus.com.au