Administration & Operations Coordinator (Part-Time)

About the Role

PriPark is looking for a capable Administration & Operations Coordinator to support our day-to-day operations and help improve the way the business works.

You will need to be a strong all-round administrator who can confidently step into daily operations when required, ensuring customers and the broader team continue to be supported when other administration staff are unavailable.

Your main areas of focus will be automation, finance, process improvement and uplifting our services and customer experience.

Key Responsibilities

• Managing day-to-day administrative and operational tasks

• Monitoring and responding to business emails

• Answering customer phone calls and enquiries during working hours

• Assisting customers with parking accounts, payments and general enquiries

• Maintaining accurate customer records, spreadsheets and internal systems

• Managing monthly parker accounts through our CRM and parking systems

• Issuing invoices and receipts through Xero

• Supporting reconciliations, expenses and financial administration

• Preparing reports, proposals and business documents

• Coordinating with sales, business development and operations

• Improving internal procedures, systems and workflows

AI & Process Improvement

PriPark actively uses AI, automation and modern software to reduce repetitive administration and improve customer experience.

You should be comfortable:

• Using ChatGPT, Claude or similar AI tools confidently every day

• Using AI to draft, review, summarise and improve work

• Identifying inefficient or repetitive processes

• Helping improve and automate workflows

• Reviewing AI-generated work for accuracy

• Suggesting practical improvements to systems and services

About You

You will need practical experience with:

• Microsoft 365

• Outlook, SharePoint, Word and Excel

• Xero

• CRM and customer account management systems

• Canva

• General business administration

• Confident everyday use of ChatGPT, Claude or similar AI platforms

• Customer service by phone and email

• Strong written and verbal communication

• Accurate record keeping and strong attention to detail

You should be proactive, reliable, organised, comfortable working independently and capable of following tasks through to completion.

Highly Regarded, But Not Essential

Experience with:

• ChatGPT or Claude Work modes, projects or workspaces

• AI agents and automated workflows

• Markdown files for procedures, AI instructions and business knowledge

• Financial reporting or advanced Xero and Excel

Why Join PriPark?

• $30–$40 per hour, depending on experience and capability

• Flexible part-time hours from 15 hours per week

• Adelaide CBD location

• Parking included

• Genuine autonomy and responsibility

• Hands-on exposure to AI, automation and modern business systems

• Scope for additional hours and responsibility as PriPark grows

You will also have access to a rooftop pool with Adelaide skyline views, sauna, steam room, gym, change rooms and BBQ area.

About PriPark

PriPark is a growing South Australian parking management and services company managing more than 60 car park locations across South Australia.

We provide parking payment gateways, monthly parking administration, customer support, maintenance, signage supply and installation, marketing, sales and administration.

Apply

Please apply with your résumé and briefly tell us:

• How you currently use AI tools in your work

• One process or task you have improved

• Your preferred working days and availability