Medical Administration Officer

Care is our passion. People are our business. Excellence is our standard. Growth is our ambition.

Who we are:

As the only private hospital located in the region, Maitland Private Hospital prides itself on delivering positive patient experiences. We have a dedicated and experienced team of specialists, doctors and nurses who meet the needs of our diverse and changing community by providing exceptional patient-centred care, state-of-the-art medical technology, and a warm, welcoming environment for patients and their families. 

Located only 30 minutes from Newcastle, Maitland Private maintains a community-focused feel, while being able to deliver high quality health services to the Maitland and Hunter Valley regions. The hospital encompasses 185 beds, 6 operating theatres, 10 bed ICU, with associated rehabilitation, medical and surgical Wards. Our services include two major medical centres, a dedicated mental health unit, an on-site cancer centre including radiation oncology, radiology practice and pathology laboratory.

Maitland Private Hospital is a key facility within the Healthe Care Group. We are a private healthcare provider of choice, driving innovation and clinical best practice to the services we provide.

Your new role as Medical Administration Officer:

Part-time opportunity available for a highly motivated and experienced Medical Administration Officer to join our friendly and supportive Admin team. The successful candidate will be responsible for daily administrative duties across various departments throughout the hospital, including:

• Providing comprehensive patient-focused service to internal and external stakeholders in all aspects of administrative support.

• Performing administrative functions necessary for patient consultations, admissions, transfers, discharges as required.

• Facilitating prompt settlement of patient accounts, including conducting health fund checks as appropriate.

About you (essential criteria):

• Current Working with Children Check and Police Check.

• Australian permanent resident status or equivalent work rights required.

• Strong collaborative interpersonal skills with well-developed verbal and written communication skills.

• Minimum 3 years’ administration experience within healthcare essential.

• Demonstrated high-level customer service skills.

• Advanced time-management and organisational skills with an ability to remain calm and professional in a busy environment.

• Attention to detail whilst managing multiple tasks with the ability to prioritise competing demands to meet deadlines.

• Reliable with good work ethic and the ability to be self-directed.

• Flexibility to work in other areas of administration when required.

• Understanding of private health sector funding models

• Strong computer literacy in desktop applications (MS Office Suite etc.) and hospital systems including WebPAS.

• Adaptable to using multiple software programs with demonstrated experience using one or more of the following practice management software programs: Genie; Gentu; Clinic 2 Cloud; Xestro.

• A commitment to privacy and confidentiality

• A team player with a positive attitude and an adaptable approach to problem solving and decision making.

• Previous experience within a similar role

• Immunisation evidence and serology report in accordance with NSW Health.

Desirable attributes:

• Experience working within a private hospital environment.

• Certificate in Medical Terminology.

Healthe Care is an equal opportunity employer. At Maitland Private Hospital, we’re all about supporting real people to deliver extraordinary care. As part of the Maitland Private team, you can expect:

• Attractive Remuneration Package

• Collaboration with like-minded professionals across a multi-disciplinary team

• Work-Life Balance – Flexible rostering & working conditions

• Ongoing Professional Development Opportunities, including potential to undertake discounted post graduate study and paid study leave.

• Super & Novated Lease Salary Packaging Options

• Wellbeing programs including discounted private health insurance

• Fitness Passport

• Comprehensive Orientation Program

• Discounted Massages on-site

Position enquiries and applications:

Interested to know more?

Closing date: 13/9/2026

Applications must address and meet essential criteria. Applications must include current CV and names of at least 2 professional referees. 

Wages in accordance with Healthe Care (NSW Private Hospitals) Health Professionals & Support Staff Enterprise Agreement.

Rebecca Tsamasis | Administration Manager | Maitland Private Hospital | 175 Chisholm Road, East Maitland NSW 2323 | E:  ••••@healthecare.com.au | T:  +61 • •••• •400 | W: maitlandprivate.com.au

*Due to the large volume of applicants, only successful candidates will be contacted.