Visitor Experience Coordinator

We are looking for a part time (35hrs/week) Visitor Experience Coordinator to join us in enhancing the visitor experience at the Redlands Coast Museum!

Visitor Experience Coordinator

Redlands Coast Museum

Part time – 35hrs / week

5 days: Tues-Fri 8.30am-4.30pm & Sat 8.30am-1.30pm

Redlands Coast Museum is a growing not-for-profit charitable organisation which has been operating for over 55 years, in Cleveland, Brisbane. We are partially financially funded by the Redland City Council. One of our strengths is our visitor experience and the incredible service we offer. As we continue to grow and expand, we are looking for assistance in administration and reception to continue our unique offerings.

The Role:

• Work with our team to oversee reception and customer services of the Museum, including on Saturday mornings

• Greet visitors to the Museum, answer phones and take messages as required

• Coordinate volunteer help at the Museum for all Museum events and activities

• Ensure reports, agendas, minutes and all other important newsletters and correspondence is sent to all members, in line with Museum requirements. 

• Opening and closing the Museum in line with procedures during the week

• Encourage and process new memberships.

Our Ideal Candidate:

• Previous experience in administration/reception (or similar)

• Experience in cash handling, sales, purchases

• Good computer skills, including use of Microsoft Office

• A positive and friendly attitude

• Good organisational and time management skills

• Ability to work under pressure and with constant interruption

• Good communication skills

If you are looking for a fun and varied role and would love to work in our fantastic museum alongside some positive people (including our wonderful volunteers), apply now.

Send a cover letter, outlining your skills and experience, along with your resume to *******@redlandscoastmusuem.org.au