Internal Sales Representative (3-Month Casual Role)

Internal Sales Representative

Casual | 3-month role | Immediate start | Office based at Bayswater

Holroyd BMPRO is looking for a practical, customer-focused Internal Sales Representative to support customers across the RV, caravan, camping and 12V power market.

This is a casual role for approximately 3 months, with an immediate start preferred. It suits someone local to Bayswater or the surrounding eastern suburbs who enjoys speaking with customers, following up quickly, and keeping customer information organised in HubSpot.

This is not a hard sales role. The focus is customer contact, service, responsiveness and follow-up while we support the sales territory through a transition period.

HubSpot training will be provided, but CRM discipline is important. Calls, emails, customer activity and follow-up actions need to be recorded accurately.

What You’ll Be Doing:

·         Respond to customer enquiries by phone and email

·         Make outbound customer calls to maintain contact and support existing relationships

·         Let customers know who to contact, what support is available, and how Holroyd BMPRO can assist

·         Share product information, updates and supporting material where required

·         Use HubSpot to record calls, emails, customer activity and follow-up actions

·         Keep customer records current and accurate

·         Support the wider Sales and Marketing team with customer follow-up and administration

·         Use Microsoft Outlook, Microsoft Office, HubSpot and phone systems each day

Experience That Would Suit This Role:

·         Caravan, RV or camping retail

·         Automotive parts or accessories

·         4WD or outdoor products

·         Electrical wholesale or trade counter sales

·         Internal sales, customer service or call centre support

·         CRM use, especially HubSpot

What We’re Looking For:

·         Clear spoken English and strong written communication skills

·         A helpful, positive and responsive customer service approach

·         Confidence speaking with customers over the phone

·         Ability to follow up quickly and keep customers informed

·         Experience with HubSpot or another CRM system highly regarded. Accurate CRM use is essential

·         Experience in caravan, RV, camping, automotive parts, 4WD accessories, electrical wholesale, trade counter sales, internal sales, customer service or call centre support highly regarded

·         Organised, reliable and able to manage calls, emails and follow-up tasks

·         Practical, organised and comfortable keeping customers informed without needing hard sales targets

Role Details:

·         Casual role for approximately three months

·         Immediate start preferred

·         Based at Bayswater, Victoria

·         Office based at Bayswater after training preferred, with some flexibility by agreement

·         Reporting to Sales and Marketing Team

·         Full product training provided

·         No hard sales targets. The focus is customer contact, service, responsiveness and follow-up

·         May suit someone returning to work, between roles, semi-retired, or looking for a short-term local role

Why Join Holroyd BMPRO?

Holroyd BMPRO operates in the RV, caravan, camping and 12V power industry. This role is suited to someone who enjoys speaking with customers, solving problems quickly and working with practical products used by people who travel, camp and tow.