Contract Support - Reactive Maintenance

Position overview
Permanent, Full-time opportunityTrue hybrid working - work from home and our Mitcham office$104,016.64 - $110,735.04 per annum plus 12% superannuationThe Role

We're looking for a highly organised and proactive Contract Support - Reactive Maintenance professional to join our Asset & Field Services team. This role is a fantastic opportunity for someone who enjoys administration, contract coordination, stakeholder engagement and working closely with operational teams to support essential services across our network.

This role plays an important function in supporting the works management and commercial performance assessment process across Reactive Maintenance contracts. You'll provide day-to-day administration support to Contract Managers, assist with financial and contractual performance reviews, support reporting and analysis, and help drive continuous improvement across service delivery.

This role also provides short-term support to cover Contract Manager responsibilities during periods of extended leave as part of succession planning and fatigue management. This position also offers strong development opportunities for someone looking to build a long-term career in contract management.

Your Key Responsibilities

You'll be someone who thrives in a fast-paced environment, enjoys working across multiple priorities and has strong analytical and stakeholder management skills.
Provide contract administration across Reactive Maintenance contractsReview work orders and ensure alignment to contractual requirements and costsSupport financial reporting, budget performance and monthly variance analysisAssist with contract performance reporting and milestone trackingIdentify and recommend continuous improvement opportunities across customer service, cost mitigation and operational efficiencySupport delivery of minor programs and capital worksBuild strong relationships with contractors and internal stakeholdersAttend site meetings to understand work practices, quality outcomes and customer impactsAssist with planning and facilitation of contract management meetingsSupport customer-related issue resolution with Case Management teamsProvide short-term leave coverage support for Contract Managers where requiredWhat we're Looking for
Advanced Microsoft Office skillsExperience supporting contract management activitiesStrong analytical skills with the ability to interpret financial and operational dataExcellent communication and stakeholder engagement skillsStrong time management and prioritisation skillsAbility to work both independently and collaborativelyA proactive mindset with a focus on continuous improvementHighly Desirable:
Diploma in Project Management or similarQualification in Business Management, Contract Management or equivalentExperience with BI and Maximo systemsTo view the full position description, click HERE.

Why Yarra Valley Water?
We celebrate and encourage new thinking at every level. Creating opportunities for you to grow - both professionally, and personally. When you flourish, we all do.

$104,016.64 - $110,735.04 per annum plus 12% superannuationFlexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.Free and secure on-site parking with on-site café at our Mitcham office.16 weeks paid parental leave.15 days paid personal leave, which can be used for caring, illness, wellbeing and mental health needs.5 days paid reproductive leave which can be used for experiencing symptoms or undergoing procedures associated with issues such as menopause, menstruation, endometriosis, PCOS, prostate health, or IVF.Request to swap certain public holidays for another day of paid leave.To read more about our benefits and culture, read our employee handbook HERE.

Did you Know?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

How to Apply

Applications should include a supporting Cover Letter and Resume.

Closing date: Wednesday 9th September 2026

This position is available for Yarra Valley Water employees and external applicants.

We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds.

If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2599 or email dei@yvw.com.au.

If you need any help with the application process or would like to discuss the recruitment process, please contact us via email recruit@yvw.com.au.

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.

Yarra Valley Water is recognised by Australian Disability Network as a Disability Confident Recruiter employer.