Administration Officer

Employment Type: Various temporary part-time positions available

Position Classification: Administration Officer Level 3

Remuneration: $37.27 - $38.44 Per Hour + Super

Hours Per Week: 30

Requisition ID: REQ684305

Location: Tamworth Hospital

Closing Date: Sunday 30 August 2026

Make a difference in every patient interaction

Join the dedicated administration team at the North West Cancer Centre, Tamworth Hospital, and play an important role in supporting patients throughout their cancer treatment journey. If you are passionate about providing exceptional customer service and want to make a meaningful difference to patients and their families, we would love to hear from you.

About The Team

You will join a team of 17 administration staff working closely with a multidisciplinary team including medical oncologists, haematologists, radiation oncologists, nurses, allied health professionals and radiation therapists to deliver high-quality care to our patients and community.

About The Role

As an Administration Officer, you will support the day-to-day operations of the North West Cancer Centre across Radiation Oncology, Medical Oncology and Haematology.

Your Responsibilities Will Include

Providing professional reception and front-line customer service.Scheduling and managing patient appointments.Undertaking accurate data entry and medical record management.Responding to telephone and email enquiries.Providing administrative support to clinical and multidisciplinary teams.Helping ensure patients receive a seamless, professional and compassionate experience.

The position reports directly to the Administration Manager. You will be supported by the Administration Manager and an experienced administration team. Our structured four-week buddy program will provide hands-on orientation and training across Radiation Oncology, Medical Oncology and Haematology, helping you develop the skills and confidence to succeed.

About You

We welcome applications from candidates with administration, customer service, reception or clerical experience.

You Will Have

Excellent communication and interpersonal skills.Strong organisational skills and attention to detail.Confidence using computer systems and technology.A professional and compassionate approach to patient service.The ability to work effectively within a multidisciplinary team.

Previous healthcare experience is advantageous but not essential, with training provided.

Why join Hunter New England Health?

Be part of one of the largest and most diverse Local Health Districts in NSWInfluence digital solutions that directly support patient care and clinical outcomesSalary packaging optionsWork collaboratively with passionate clinicians and digital health professionalsEnjoy career development opportunities within NSW HealthMake a real difference across a large, complex health serviceFitness Passport for you and your family

What You'll Be Doing

To provide a high quality administrative and secretarial support service for patients experiencing chronic non-cancer pain, their families/carers, and the multidisciplinary team of Tamworth Integrated Pain Service ‘TIPS.’ To provide Executive Assistance to the Operations Manager and Pain Medicine Specialists.

Need more information?

Click here for the Position Description Find out more about applying for this position

For role related queries or questions contact Brooke Adams on brooke.adams@health.nsw.gov.au

Information For Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

An eligibility list will be created for future temporary part time vacancies.

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