Senior Client Consultant Lawyer

Senior Client Consultant Lawyer

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including an extra week of annual leave, 18 weeks paid parental leave, extra-long service leave together with various ongoing learning and professional development opportunities.

What are we looking for?

We have a great opportunity for a Senior Lawyer to join our Client Advisory Practice in Melbourne. This is a full-time, 12 month contract position and we are open to flexible work arrangements. 

You may be interested in this position if:

• You want to stay connected to clients and the law but would welcome a break from practice management and litigation.
• You are passionate about listening to clients and can explain in simple language what their options are.
• You are confident in your understanding of the law and welcome the autonomy to make sound legal decisions regarding each client’s matter; and
• You are always thinking about ways to make it easier for new clients to access justice.

About the role:

• As a Senior Client Consultant Lawyer, you will be responsible for conducting first client appointments with potential clients to determine if the matter is viable for Slater and Gordon to act on the client’s behalf. If viable a Legal Cost Agreement should be offered and managed until returned. Your daily duties will include but are not limited to:
• Conduct personal injury (Work + Road) first client appointments, including eliciting detailed instructions, providing accurate initial legal advice, and successfully offering and obtaining a Legal Cost Agreement.  
• Building strong and trusting rapport with clients to deliver improved conversion and client satisfaction outcomes.
• Strong stakeholder engagement skills to build proactive and meaningful relationships with members in the Legal Practices to ensure viability of matters, a clear client handover and to stay abreast of changes of law and legal process.
• Demonstrate innovative thinking and capability to test new techniques, including adoption and learning of new technology to enhance process effectiveness.
• As a senior lawyer in Client Intake, you will be required to provide legal mentoring and support engagement of junior lawyers in the Direct to Lawyer team.

What will you bring?

• Post admission experience (Ideally 5+ PAE) as a Personal Injury Lawyer (Preferably in Work and Road).
• Demonstrate a high level of expert knowledge and passion for Personal Injury law (Preferably in Work and Road).
• Superior communication and interpersonal skills.
• Demonstrated skills in effective networking and relationship management.
• Previous experience in Client Intake and/or running a file load.
• Experience in management and/or mentoring of junior lawyers or support staff.

What next?

If you are interested in this opportunity, please apply directly to Slater and Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

Acknowledgement of Country Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

Diversity + Inclusion Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. Slater and Gordon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process please let us know in your application.