Business Projects Support Coordinator

Ausdocs Group is a leading, doctor-owned, primary health care group operating general medical practices throughout Queensland and New South Wales.

Approaching 30 practices in number, the group seeks to combine the unique strengths of individual practices with the scale and support of a larger network, creating an environment where high-quality patient care, integrated healthcare delivery and continuous improvement can thrive. Our strong culture of innovation means the group is constantly seeking new ways to enhance patient care through the promotion of specialist alliances and preventative health initiatives.

What We're Looking For

This is a newly created, hands-on role for someone in the early stages of their business management career who is looking for a practical opportunity to learn, contribute and take on a new challenge within a growing healthcare group.

This is not a desk-based planning role; it suits someone proactive, who enjoys being involved in the detail, following tasks through, helping solve practical problems and working with people to make improvements happen.

The role requires someone who is organised, curious and willing to get involved. You may have started your career in business management, operations, administration, health management or a similar field and are now looking for a role where you can build practical experience across projects, systems, communication and implementation.

What You'll Be Doing

Working closely with the Chief Operating Officer, Area Managers and practice teams, the successful applicant will:

• Help coordinate and support projects that improve patient experience
• Strengthen day-to-day practice operations
• Assist Ausdocs Group to implement new ideas across its network
• Communicate change in a clear and practical way. - the Business Projects Support Coordinator will work with doctors, practice managers, nurses, administrative teams, alliance partners and leadership to help explain new initiatives, gather feedback, document issues and support teams as projects are introduced into the practices
• The role will involve supporting the design and documentation of workflows
• Coordinating meetings and actions
• Assisting with pilot programs, tracking progress
• Preparing simple reports and helping practices adopt new systems, services and processes
• Working alongside the marketing team, you may also assist with patient communication materials, internal updates and launch activities for new programs.

This position would suit someone who enjoys variety, is comfortable learning on the job and wants to develop their business and project skills in a supportive, fast-moving healthcare environment.

Essential Criteria

The successful applicant will have:

• Strong organisational skills and the ability to follow tasks through;
• Exceptional communication skills and confidence working with different people;
• Sound time management and the ability to manage competing priorities;
• Attention to detail; and
• A practical, service-focused approach and willingness to learn.

Prior Experience

The following experience would be helpful but is not essential:

• Some exposure to healthcare, general practice or a service-based business environment
  • Experience with Best Practice Practice Management Software
  • Experience with Cubiko practice software

• Some experience supporting projects, process improvement or business administration activities
  • Good communication, problem-solving and follow-up skills.
  • Ability to work across several tasks while asking for guidance when needed.
  • Interest in multi-site practice networks, healthcare operations or business improvement.
  • Confidence using common business systems and willingness to learn new software.

What's On Offer

• Permanent Full-time or Permanent Part-time opportunity
• Competitive salary and benefits
• Long-term career growth and development opportunities
• Stable and growing business with secure future
• Friendly and supportive team environment
• Hybrid role with travel as required.

If you are a proactive and detail-orientated individual looking for an opportunity to grow and contribute to a dynamic team, we encourage you to apply.

Please apply directly through the Ausdocs Group Recruitment platform - only these applications will be considered.

Only those shortlisted applicants will be contacted.