Staff Officer

QCS provides safe, modern, and responsive correctional services which rehabilitate prisoners and offenders and prevent crime making Queensland safer. QCS staff come from all walks of life and are united by the rewarding, exciting and dynamic lifestyle of working in corrective services.

The Staff Officer to the General Manager, Queensland Corrective Services Academy plays a significant role within the division by providing operational assurance and high-level advice on matters relating to each business unit. In addition, the Staff Officer will draw upon an extensive knowledge of the Academy as an enterprise RTO and its role not only within QCS but also the broader criminal justice system to analyse, problem solve and report on matters of strategic risk.

Essential role requirements:

• Extensive knowledge or the ability to acquire knowledge of high-level information on issues across QCS, particularly relating to the Academy.
• The ability to effectively assess and propose resolutions for complex matters which may arise.
• Ability to review a high volume of sensitive and complex correspondence and information and provide comprehensive analysis to inform decision making.
• Ability to build and manage working relationships with a range of stakeholders.
• An understanding of the structure and objectives of QCS and its relationships with other organisations and agencies.
• Interpersonal skills for negotiating with internal and external stakeholders who often have competing interests, on sensitive and complex issues.
• Skills and experience in the preparation of reports and executive documentation within a government framework, with demonstrated professional writing abilities.
• Detailed and current knowledge of Queensland Government and QCS policies and procedures, particularly relating to the Academy, as well as a strong knowledge of relevant legislative and statutory requirements.
• Communication, negotiation and conflict resolution skills for liaising staff at all levels, to negotiate service delivery outcomes, priorities, deadlines, and other relevant matters.
• Ability to work within an environment with high demand and strict deadlines and understand the confidentiality of the material they are exposed to on a daily basis.
• Organisational skills with the ability to set priorities, coordinate activities and meet deadlines.

Other conditions and requirements:

• The position does not have mandatory qualifications however, tertiary qualifications in correctional practice/administration and/or criminal justice is highly desirable.
• There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.

Applications to remain current for 12 months.