Duty Manager

 Duty Manager - The HWY

The HWY Hotel is seeking an experienced full-time Duty Manager to join our management and leadership team. This is an exciting opportunity to take ownership and help lead one of Adelaide's favourite local hospitality destinations.

 Featuring a lively lounge and sports bar, gaming room, quality dining offerings, function and entertainment spaces, and retail outlet, this role will suit a hands-on leader who enjoys motivating teams, driving service excellence, and delivering exceptional customer experiences.

Key Duties and Responsibilities

·         Lead day-to-day operations of the bar and front-of-house service areas

·         Drive exceptional guest experiences through outstanding service standards and venue presentation

·         Manage and support bar staff during busy service periods, fostering a positive and high-performing team culture

·         Deliver strong beverage knowledge and assist in maintaining quality product offerings

·         Monitor and maintain compliance with RSA, gaming, liquor licensing, and hotel policies

·         Assist with venue-wide operational management as required, including coordinating service across multiple departments

What We're Looking For

·         Previous experience in a Bar Manager, Duty Manager, or hospitality leadership role

·         Strong leadership and communication skills

·         Proven ability to manage high-volume bar operations in a fast-paced environment

·         Excellent organisational skills and attention to detail

·         Genuine passion for hospitality and delivering memorable guest experiences

·         Current RSA and Responsible Persons Badge (desirable)

·         Gaming experience and relevant gaming badges will be highly regarded but are not essential

We offer:

·         Staff discount across all Palmer Hospitality Venues

·         Access to employee benefits platform, Perkbox

·         A positive and collaborative team environment

·         Competitive salary package based on skill and experience

·         Ongoing training and professional development opportunities

·         Career growth within an established hospitality group

If you think you suit this role, we want to hear from you.  Please send your resume to ****@thepalmergroup.com.au with the subject line ‘HWY DM’.

Applicants must have the right to work in Australia. Visa sponsorship is not available in this instance.