Alchemy Saunas Port Beach + Point Walter – Front of House Supervisor

Lead by the water. Thrive outdoors. Create connection.

Our Port Beach and Point Walter venues are built around sunshine, fresh air and the relaxed energy of Perth’s coastline. We’re looking for a confident, hands-on Supervisor who thrives outdoors and brings warmth, leadership and positive energy to every shift.

If you love connecting with people, enjoy managing a venue, and feel most alive in an open-air environment, this role is for you.

About You

You’re someone who:

• Has experience in customer-facing or supervisory roles (wellness, service or hospitality ideal)
• Brings natural warmth, confidence and strong communication
• Loves working outdoors and thrives in a coastal environment
• Is calm under pressure and quick to problem-solve
• Takes ownership, shows initiative and leads with care
• Supports team members and builds strong relationships with regulars
• Maintains a high standard of professionalism and venue upkeep

Why You’ll Love Working Here

• Work outdoors by the water in two of Perth’s most beautiful settings
• Be part of a friendly, community-driven member base
• Lead with real impact – your presence sets the tone each shift
• Join a modern wellness brand that’s growing fast
• Enjoy ongoing development and opportunities for progression

What You’ll Be Doing

• Leading and supporting the FOH team during shifts

Mentor staff and provide constructive coaching where additional development or support is required

• Greeting guests and delivering exceptional customer service
• Managing check-ins, queries and day-to-day operations
• Overseeing cleanliness, safety and venue presentation
• Providing guidance on sauna usage
• Oversee stock management
• Resolving onsite issues and supporting member needs
• Supporting retail sales and merchandise
• Collaborating on community events and activations
• Acting as the eyes and ears of the venue, communicating insights and feedback to management
• Completing monthly projects and following direction from Operations
• Ensuring compliance with health and safety procedures

If you’re someone who brings calm confidence, thrives outdoors, and loves creating memorable experiences, we’d love to hear from you.