Family Support & Inclusion Officer - Riverwalk Werribee

Play a vital role in supporting children and families at our established Riverwalk, Werribee service, fostering inclusion, connection, and positive outcomes for every child.

About Aspire Early Education
At Aspire Early Education and Kindergarten, our vision is to shape a positive future for children through our Grow, Learn & Connect curriculum.

At Riverwalk, Werribee, we pride ourselves on creating a strong, connected community where children, families, and educators feel supported, respected, and empowered every day.

The Opportunity
We are seeking a passionate and empathetic Family Support & Inclusion Officer to join our Riverwalk team in a replacement role following resignation.

This is a meaningful opportunity to work within an established service, building on existing relationships while enhancing inclusion practices and strengthening family partnerships.

In this role, you will:

• Support families through orientation, enrolment, and ongoing engagement
• Build strong, trusting relationships with children and families
• Provide guidance around behaviour, wellbeing, and inclusion needs
• Facilitate respectful, solution-focused conversations
• Connect families with community services and support networks
• Assist with accessing inclusion funding and government supports
• Work alongside educators to promote positive developmental outcomes
• Support enrolment processes and family communication

Working Hours

• Part-time position (25 hours per week)
• 2 days x 7.5 hours
• 2 days x 5 hours
• Flexibility required across 6:30am – 6:30pm

Why Join Aspire?
At Aspire, we’re committed to creating environments where our people feel supported, valued, and set up for success.

• Purpose-built, modern centre with high-quality resources
• Supportive leadership and structured onboarding
• Clear career progression pathways within a growing organisation
• Eligible for the MEA Worker Retention Payment (15% of award rate)
• Paid Birthday Leave
• Wellbeing Leave
• 24/7 Employee Assistance Program
• Ongoing professional development and leadership support
• Competitive salary and benefits

About You
To succeed in this role, you will bring:

• Diploma in Early Childhood Education & Care (or higher)
• Current First Aid, CPR, Anaphylaxis & Asthma certifications
• Valid Working with Children Check
• Mandatory Reporting Training
• Strong understanding of child development and behaviour guidance
• Experience supporting inclusion and diverse family needs (highly regarded)
• Knowledge of community supports and funding pathways
• Understanding of the NQF and relevant legislation

Key qualities we’re looking for:

• Strong ability to support both teams and families
• Skilled in guiding behaviours and supporting inclusion
• Familiarity with funding applications and inclusion support processes
• Empathy and emotional intelligence
• Strong communication and trust-building skills
• Family-focused mindset and collaborative approach

Our Values

• Inspiring & Nurturing – Safe, supportive environments for every child
• Building Trust – Strong relationships through open communication
• Empowering Excellence – Continuous learning and growth
• Connecting Communities – Strengthening families through collaboration

Our Commitment Aspire Early Education is committed to child safety, inclusion, and wellbeing. We create culturally safe environments for all children and proudly embrace diversity. We have zero tole