Gaming Analyst

Love gaming, data and understanding what drives performance?

As we prepare for the opening of Sharks Leagues, we’re looking for an experienced Gaming Analyst to help shape the gaming offerings at our brand-new venue and across the group. This is an opportunity to be involved from the beginning - using data, technology and commercial insight to optimise performance, support our teams and help create an exceptional experience for our members.

About the Role

As a Gaming Analyst, you’ll be responsible for:

• Monitoring EGM performance, gaming systems and connectivity, investigating issues and variances as they arise

• Analysing gaming, financial and member data to identify trends, risks and opportunities

• Developing reports, dashboards and forecasts to support operational and strategic decision-making

• Providing recommendations on gaming product performance, machine allocations, floor layouts and product lifecycle

• Supporting the development and review of the Club’s gaming strategy, budgets, capital plans and performance initiatives

• Preparing and reviewing gaming and progressive system reconciliations, including meter data, cash flow and variances

• Assist with the development and review of the Club’s gaming strategy, budgets, capital plans and performance improvement initiatives

• Supporting gaming promotions and loyalty initiatives, including campaign performance and ROI

• Supporting the effective operation of the Cash Office, TAB and KENO, including reconciliations and issue resolution

• Support compliance with gaming legislation, responsible gambling, AML/CTF requirements and internal controls

About You

We’re looking for someone who is analytical, commercially-minded and confident working with both data and people. You’ll have a strong understanding of gaming operations and the ability to turn information into meaningful insights and practical actions.

To be successful, you will have:

• Demonstrated experience in a gaming analysis, gaming systems, EGM performance or gaming operations role, preferably within a NSW registered club

• Strong understanding of gaming systems, products and performance metrics

• Strong analytical skills, with the ability to identify trends, investigate variances and turn data into actionable recommendations

• Advanced Microsoft Excel skills, including PivotTables, lookups and data analysis

• Experience developing reports, dashboards and performance insights

• Sound understanding of gaming reconciliations, Cash Office controls and variance investigation

• Strong attention to detail, integrity and discretion when working with financial, member and gaming data

• Current RSA and RCG certifications

Experience with IGT Club gaming systems, RedeemX, SQL or other data-analysis tools will be highly regarded.

Why Join the Sharks?

This is an exciting opportunity to join the Sharks Group at an important time as we open the doors to Sharks Leagues.

You’ll have the opportunity to help shape the gaming operations of a brand-new venue from the beginning, work with a range of teams across the business and play a key role in using data and insight to drive performance.

If you’re ready to bring your gaming expertise, analytical skills and commercial mindset to a growing business, we’d love to hear from you.

We appreciate the time taken by everyone who applies. Due to the high volume of applications, only candidates shortlisted for the next stage will be contacted.