Senior Client Services Officer – Coffs Harbour – Accounting Firm

SENIOR CLIENT SERVICES OFFICER – COFFS HARBOUR – ACCOUNTING FIRM (JOB ID 1303) 

• Are you highly organised and client-focused? 

• Do you enjoy providing support that makes a team succeed? 

• Are you ready to join a professional, high-performing workplace? 

We are partnering with a well-established accounting firm with 26 partners and over 220 team members across Queensland and Northern New South Wales. The firm provides audit, tax, accounting and advisory services to a diverse range of clients, including privately owned businesses, listed companies and high-net-worth individuals. 

The Role: 

• Deliver exceptional client service to internal and external stakeholders 

• Work closely with Partners, Managers and Accountants 

• Set up new clients and update details in databases and portals 

• Provide administrative support to the wider team and Office Manager 

• Manage documentation and records 

• Provide administration support including phone, email and scheduling 

• Liaise with clients and internal staff to deliver exceptional service 

• Maintain client records and update systems 

• Support accountants to ensure work meets quality standards 

• Assist with MyGov/ATO portals and other compliance-related tasks 

• Participate in ad hoc administrative and office support activities 

About You: 

• 4+ years previous experience in an administration or executive assistant role (experience in accounting is a plus) 

• Strong attention to detail and accuracy 

• Excellent communication skills, both written and verbal 

• Proficient in MS Office, Outlook, Teams/Zoom; MYOB experience advantageous 

• Highly organised with the ability to multitask in a fast-paced environment 

• Positive, client-focused attitude with a willingness to learn 

• High level of personal presentation and professionalism 

• Organised, with strong planning skills 

• Client‑focused with a helpful and positive attitude 

What’s On Offer: 

• Flexible, supportive and collaborative team environment 

• Opportunities to learn and develop your skills 

• Engaging workplace culture with social events and wellbeing initiatives 

• Birthday leave and community leave 

• Work in a stable, well-established professional services firm 

Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.   

HOW TO APPLY  

Submit your résumé and application letter now by clicking the 'Apply To This Job' button. 
 
For confidential discussion regarding this and other positions, we invite you to contact us directly on 07 5573 4215. 

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