HR Coordinator / Generalist

HR Coordinator/Generalist

Paradox Sydney | Full-time | Sydney CBD

About Paradox Hotels

We are a global collection of luxury lifestyle hotels, resorts, and boutique retreats that fuse modern design with local culture. From luxurious getaways to charming, character-filled escapes, every Paradox property offers a distinct experience for guests seeking style, authenticity, and a genuine connection to place.

With six exceptional hotels in destinations including Vancouver, Singapore, Phuket, Kunshan, and two independently branded properties in Whistler, Summit Lodge Whistler and Aava Whistle, our footprint is growing rapidly. New openings in Kuala Lumpur, Bangkok and other global cities are set to continue this exciting journey.

At Paradox, we celebrate individuality and embrace the unique character of each destination. Our mission is to create unforgettable guest experiences that connect people to the heart and spirit of every community we call home.

This is Paradox

Where stories unfold freely, and luxury finds new meaning.

Our Hotel

Set within the beautifully preserved 169-year-old sandstone façade that once housed Sydney’s Fairfax newspaper empire and the Bank of New South Wales, Paradox Sydney honours the rich heritage of its landmark building while embracing a contemporary expression of five-star hospitality. Perfectly positioned in the heart of the CBD, the hotel places guests moments from Sydney’s most celebrated dining, shopping and cultural precincts.

Reimagined in 2025 as Paradox Sydney, this iconic address marks a new chapter for the property. Blending historic character with modern design and warm, intuitive service, the hotel reflects the Paradox philosophy of cultured yet approachable hospitality, creating a vibrant guest experience shaped by the energy and spirit of Sydney itself.

Why work with us

At Paradox Sydney, we believe our people are the heart of our success. We offer an environment where creativity, connection, and care thrive.

You’ll enjoy:

• A supportive, professional environment where teamwork and service excellence are genuinely valued
• Ongoing skills development through hands-on training and mentoring
• Exposure to multiple food and beverage outlets; restaurant, bar, in-room dining, and banquets
• Opportunities to enhance guest experiences and contribute ideas for improvement
• Complimentary daily staff meals prepared by our talented chefs
• A complimentary overnight stay after 90 days of employment
• Volunteering and Responsible Business initiatives
• Active Social Club with fun, team-bonding activities
• Employee of the Month and Employee of the Year awards
• Special accommodation rates for team members, family, and friends across Paradox hotels worldwide

The Role

Reporting to the Head of HR, this broad and hands-on role will support the day-to-day delivery of HR services across the employee lifecycle, including recruitment, onboarding, employee relations, HR administration, engagement and people initiatives.

You will work closely with leaders and employees, providing practical support on routine HR matters while developing your generalist and employee relations capability under the guidance of an experienced Head of HR.

This is an excellent opportunity for an HR Coordinator ready to take the next step or an early-career HR Generalist seeking broader exposure within a fast-paced hotel environment.

Key Responsibilities

• Coordinate recruitment activities, including advertising, candidate screening, interview scheduling, reference checks and pre-employment documentation.
• Manage onboarding and offboarding processes, ensuring a positive and well-organised employee experience.
• Respond to general HR enquiries and provide practical guidance to employees and leaders on policies, procedures and routine workplace matters.
• Support employee relations processes involving performance, conduct, probation, attendance and workplace concerns, escalating complex or sensitive matters to the Head of HR.
• Assist with the preparation of meeting documentation, correspondence, outcome letters and accurate case records.
• Maintain employee records and HR systems, ensuring information is accurate, confidential and up to date.
• Monitor probationary periods, compliance requirements, employee documentation and relevant lifecycle activities.
• Assist with employee engagement initiatives, surveys, training activities, recognition programs and other people projects.
• Prepare HR reports and help identify workforce trends relating to recruitment, turnover, absenteeism and employee engagement.
• Contribute to the continuous improvement of HR processes, templates, policies and employee programs.

About You

You are an organised, approachable and solutions-focused HR professional who enjoys supporting both employees and leaders. You communicate professionally, exercise sound judgement and understand the importance of confidentiality, consistency and attention to detail.

You will bring:

• Previous experience in an HR Coordinator, HR Administrator or junior HR Generalist role.
• Some experience supporting recruitment, onboarding and employee lifecycle activities.
• An understanding of employee relations processes, with a willingness to further develop your capability in this area.
• Working knowledge of Australian employment legislation, Modern Awards and HR policies.
• Strong written and verbal communication skills.
• Excellent organisation and attention to detail, with the ability to manage competing priorities.
• Confidence working with HR systems, employee records and Microsoft Office applications.
• A relevant qualification in Human Resources, Employment Relations or a related discipline, or current study toward one.
• Experience within a hotel, hospitality or similarly fast-paced operational environment will be highly regarded.
• Knowledge of the Hospitality Industry (General) Award will be advantageous.

Working Rights

Applicants must currently reside in Australia and hold valid and ongoing, full-time Australian working rights.

Unfortunately, we are unable to offer visa sponsorship or consider applications from candidates currently residing overseas.

Join the Paradox Sydney Team

If you are ready to take the next step in your HR career and gain broad generalist experience within a luxury hotel environment, we would love to hear from you.