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About the role
About the role
As the Team Leader - Operations, you'll oversee a broad range of operational functions including facilities, fleet, procurement, projects, administration, customer service and onboarding/offboarding. You'll lead a small team of up to 4 staff, drive process improvements, support organisational planning, and ensure operational systems run efficiently, safely and compliantly.
Key responsibilities
Lead and supervise operational staff across administration, customer service and facilities support
Manage facilities and fleet operations including leases, relocations, maintenance and compliance
Coordinate onboarding/offboarding in partnership with HR and IT
Support procurement and vendor management ensuring governance and value-for-money
Lead organisational projects such as office fit-outs, relocations and refurbishments
Oversee front-of-house operations and ensure a high-quality service experience
Contribute to WHS compliance and operational risk management
Prepare reports and analyse operational data to support planning and decision-making
About you
Experience in operations, facilities, fleet or procurement (especially fleet and facilities experience is needed)
Leadership experience across admin, reception or customer service teams
Strong analytical, reporting and problem-solving capability
Experience managing vendors, contracts and compliance requirements
Ability to build strong relationships with internal and external stakeholders
Excellent communication skills and a continuous improvement mindset
A current driver's licence and relevant compliance checks
About us
A large national not-for-profit... The organisation is known for its evidence-based practice, collaborative culture and commitment to improving outcomes.
Benefits
Hybrid working arrangement
Supportive, mission-driven environment
Varied, hands-on role with autonomy
Opportunities to lead improvements and shape operational systems
Work that contributes to meaningful outcomes for communities
If this role suits you and your background please apply below. Shortlisted candidates will be contacted and invited to interview.
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