Primary Product Quality Assurance Officer

About Us

The Morco business has expanded to become Australia's leading supplier of fresh produce to the foodservice sector. With operations spanning Sydney, Melbourne, Brisbane, Townsville, Perth, Adelaide, and Darwin, Morco stands as the only national provider to the foodservice sector in Australia. Our success is built on three essential pillars: our people, our customers, and our growers. Each complements the other seamlessly. We are a national business with a local heart, dedicated to bringing you the very best in fresh produce.

https://www.morcofresh.com.au/our-story/

About the role

The Primary Products Quality Assurance Officer is responsible for conducting quality assurance, food safety monitoring, inspection, testing and verification activities across Morco Fresh QLD's fresh food wholesale, processing, storage and distribution operations. The role supports the Company's HACCP-based food safety and quality systems and ensures fresh food products and processing activities comply with established product specifications, food safety requirements, customer standards and applicable Australian food legislation. The position is primarily operational, with approximately 60% of duties undertaken across receiving, processing, packing, cold storage and dispatch areas and 40% involving QA records, documentation and related administrative activities.

Key responsibilities

• Inspect and assess incoming fresh produce and other fresh food products against established quality, food safety, temperature, packaging and specification requirements

• Conduct sampling, testing and routine quality assurance inspections of fresh produce, including fruit and vegetables, leafy vegetables, herbs, berries, mushrooms, eggs and other fresh food products

• Monitor quality and food safety controls across fresh food processing activities, including sorting, grading, peeling, shredding, slicing, dicing, repacking and relabelling

• Monitor cold-chain and temperature-control requirements across receiving, refrigerated storage, processing and dispatch

• Conduct routine inspections of hygiene, sanitation, food handling, pest-control and food-contact areas and report identified deficiencies

• Monitor and verify HACCP and other food safety controls and maintain relevant monitoring and verification records

• Conduct internal food safety and quality assurance audits and participate in customer and certification audits as required

• Identify, document and report product quality and food safety non-conformances and assist with corrective and preventive actions

• Assist with traceability checks, mock recalls and recall activities when required

• Monitor compliance with applicable customer-specific quality and food safety requirements

• Early Morning starts (5am to 6am) are required

• 5 Days a week on site; we do not offer hybrid or working from home

About you

• Minimum 2 years' experience in quality assurance and/or food safety within the fresh food, food processing, food wholesale or related industry

• Working knowledge of food safety, quality assurance and hygiene principles

• Ability to conduct product inspections, sampling, testing and quality verification activities

• Ability to maintain accurate QA and food safety records

• HACCP training or certification

• Internal food safety or quality auditing training

• Experience with SQF, Freshcare or other recognised food safety and quality systems

• Experience in fresh produce handling, processing or wholesale operations

• Passionate about maintaining high-quality standards

• Ability to work in a fast-paced, dynamic environment