Parking and Information Officers

Group and Team: Economic Development Group, Parking Operations Team

Location: Council Centre

Employment status: Permanent Full-time 1.0 FTE

Classification: Municipal Officer Level 1

Agreement: Hobart City Council Enterprise Agreement 2024

Salary range: $64,594 per annum + 13.5% superannuation.

This role contributes to the success of the City by supporting the fair, safe and effective use of the City's parking facilities through the enforcement of parking regulations and the provision of helpful information and assistance to the community.

• Work a Tuesday to Saturday roster as required under the Enterprise Bargaining Agreement, providing responsive service delivery and operational support during designated business hours.
• Patrol on-street and off-street parking areas across Hobart.
• Issue parking infringements accurately and in accordance with relevant legislation.
• Provide high-quality customer service and parking information to residents and visitors.
• Respond professionally to public enquiries and challenging situations.
• Monitor and report faults with parking infrastructure, signage and enforcement assets.
• Assist customers within Council-operated parking facilities when required.

Learn more about the role in the position description: Parking and Information Officer

You are a confident and resilient individual who enjoys working outdoors and engaging with a diverse range of people. You have strong communication and customer service skills, can remain professional in difficult situations and are comfortable applying policies, procedures and legislation consistently and fairly.

The successful applicant will be able to work independently with minimal supervision, exercise sound judgement and demonstrate a commitment to delivering positive outcomes for the community. You will hold a current Driver Licence and Registration to Work with Vulnerable People, have the ability to walk significant distances throughout the day and be willing to work additional hours, including weekends, when required. Experience in compliance, regulatory services, enforcement or customer-focused environments will be highly regarded.

The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.

We Recognise Contributions To Our Workforce And Offer

• Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options.
• Flexible work arrangements.
• A wide range of leave entitlements.
• Health and Wellness programs, including onsite gyms.
• Discounted membership at Doone Kennedy Hobart Aquatic Centre.
• Ability to purchase additional leave after 12 months of service.
• An Employee Assistance Program that offers onsite visits.
• Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.

Learn more about what the City of Hobart can offer you.

The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.

City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, National Criminal History record check, and Medical Assessment including drug and alcohol testing.

The City of Hobart operates within the Child and Youth Safe Organisations Framework, safeguarding children and young people accessing our services and facilities. Your commitment to this framework is essential to improving the way we work, by implementing strategies and actions to promote child safety and wellbeing and preventing harm to children and young people. The City of Hobart incorporates Tasmania’s Child and Youth Safe Standards in its recruitment process, ensuring the safety and well-being of children and young people in our community.

Learn more about our vision, mission and values.

How to apply

If you are passionate about our beautiful city and ready to take on a role that challenges and rewards, we would love to hear from you. Apply today!

If you require any further information specific to this role please contact Andrew Pike, Parking Services Manager, on 0461 164 *** or email ***email_hidden***

All applications must be made in the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to ***********@hobartcity.com.au. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time.

Applications close 11:59 pm Sunday 20 September 2026.

Before you begin

You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less.

Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.

To Protect Privacy And Prevent Fraud, Do Not Upload Or Email Personal Documents Such As Driver’s Licences, Passports, Or Personal Tax And Superannuation Details. Instead

• Applicants are required to declare they hold the required documentation/licence, and
• Originals will be sighted by People and Culture on the first day of work as a condition of employment.

Selection process

Candidates are initially selected for interview based on the details provided in their application.

The City of Hobart assesses all applications based on merit.

Positions are filled, based on how well the successful candidate meets the requirements of the position.

Learn more about the selection process on our website.