Lancôme Counter Manager

Job no: 945491

• Position based at Myer Canberra City
• Permanent part time position, 30 hours per week

As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you’ll represent Lancôme’s commitment to elegance, empowerment, and cutting-edge beauty solutions.

About the role:

• Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
• Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme’s luxury service standards
• Build strong client relationships through exceptional clienteling, follow-ups, and tailored beauty experiences
• Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
• Manage daily counter operations, including rostering, reporting, and performance reviews
• Maintain stock levels, inventory accuracy, and ensure efficient product replenishment
• Ensure the counter is visually merchandised and maintained to reflect Lancôme’s premium image
• Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events
• Foster a supportive, professional, and high-performance team culture
• Represent Lancôme’s brand "values, elegance, innovation, and empowerment" in every client and team interaction

Benefit to you:

• Work for a Global Luxury Brand – Be part of one of the world’s most prestigious and innovative beauty houses
• Ongoing Training & Development – Access expert-led skincare education, treatment training, and career development programs
• Generous Product Allowances & Staff Discounts – Experience Lancôme’s iconic skincare, makeup, and fragrance at exclusive team rates
• Supportive & Empowering Team Culture – Thrive in a collaborative environment that values inclusivity, confidence, and self-expression
• Commitment to Sustainability & Diversity – Work for a brand that champions sustainability, empowerment, and positive change
• Recognition & Incentives – Be rewarded for your performance through incentives, awards, and team celebrations

At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.

Join us. Elevate beauty. Inspire confidence.