Executive Assistant / Potential Chief of Staff role

An exciting opportunity for an experienced Executive Assistant with strong Chief of Staff capability to support the Founder & CEO of a hospitality technology business, spanning both established and early-stage platforms, based on-site in Melbourne. You won't just manage a calendar — you'll become an extension of how the CEO thinks and operates, helping translate vision into action across both mature, revenue-generating businesses and newer ventures still finding their feet. This goes well beyond traditional EA support: you'll bring commercial judgement, discretion, and the ability to pick up priorities and projects across multiple businesses with minimal handover.

Key responsibilities

• Manage a demanding and complex schedule spanning established and early-stage businesses, balancing customer conversations, investor meetings, leadership across each entity, and the founder's own thinking time

• Act as a filter and gatekeeper — triaging what genuinely needs the founder's attention versus what can be delegated to the relevant leadership team

• Prepare the CEO for board meetings, investor updates, customer pitches, and all-hands across the group

• Manage email follow-ups and the constant stream of asks that come with running a multi-business, founder-led group

• Own or coordinate specific projects on the founder's behalf — anything from operational reporting for an established business to building foundational processes for a new venture

• Draft communications, decks, and materials for investors, partners, and teams across the group

• Build trusted relationships across the leadership teams of each business, acting as a connector between the founder and the wider group

• Bring structure and rhythm to businesses that operate at different speeds — steady cadence for the established side, and fast, flexible support for the early-stage ventures

• Help the founder maintain visibility and consistency across the group, without applying a one-size-fits-all approach

About you.

• Prior experience, at least 5 years, supporting a founder, CEO, or senior executive across multiple businesses, brands, or portfolio companies at different stages

• Commercially minded, proactive, and genuinely energised by fast-moving, multi-faceted businesses

• Comfortable operating with process and rigour in established businesses, while also being scrappy and hands-on where things are still being built

• Exceptional judgement and discretion — you'll be close to sensitive and confidential information across several entities

• Comfortable being both strategic partner and hands-on doer — no task too big or small

• Able to create dynamic presentations, have excellent written communication skills and be able to coordinate projects across different teams and contexts

• Ideally, you will have exposure to hospitality, travel tech, or B2B SaaS — or a fast learner who can quickly understand these sectors.

• Highly organised, able to context-switch between businesses without losing detail

• Calm under pressure, resourceful, and able to build structure without over-engineering it

• Melbourne based or willing to relocate to Melbourne, and available to work on-site full-time

• A relevant Degree in commerce, business or communications would be highly regarded.

Please apply with your current resume and a cover letter detailing why you would be the right person for this role.