Care Manager

About this opportunity

As a Care Manager, you will play a key role in delivering exceptional care experiences for both new and existing clients. You will work closely with clients and their families to understand their goals and develop tailored care plans that support their independence and wellbeing.

Working alongside our dedicated office team, you will ensure services are coordinated smoothly and that clients receive the highest quality support. This is a highly rewarding role for someone who enjoys building meaningful relationships and making a genuine difference in people’s lives.

Why Join Dovida?

• Permanent Full Time role based out of our Coniston office.
• Enjoy a paid day off each year for your birthday.
• Access paid wellness, volunteering and study leave to support your wellbeing and development.
• Save on your next car through novated leasing options.
• Be recognised through our annual Heart of Dovida Awards, celebrating people who bring our values to life.

Key Responsibilities

• Planning, managing, coordinating, and reviewing client goals.
• Actively communicate with team members and clients to develop care plans.
• Formalise agreements with the client and client’s family about the care services to be provided and costs involved.
• Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about caregiver performance.
• Meeting with clients and their families face to face to discuss and review current care plans and goals.

About you

• Qualifications in Community Services preferred.
• Aged Care and Case Management experience a must.
• Experience with Home Care Packages, Support at Home and Aged Care Case Management required.
• Great customer service manner.
• Strong administration skills in Microsoft Office & Database experience.
• Highly efficient and organized with proven time management skills.

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