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Kim Luxe Travel
About the role
We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.
Assist clients remotely via email, phone, and messaging platforms
Support travel reservations, itinerary updates, cancellations, and special requests
Provide clear guidance on destinations, travel requirements, and agency processes
Monitor upcoming trips and proactively reach out to clients when needed
Address questions or concerns professionally, ensuring a positive client experience
Strong communication skills, both written and verbal
Customer service experience (travel, hospitality, or support roles preferred)
Highly organized, reliable, and detail-oriented
Comfortable working independently in a remote environment
Quick learner with the ability to adapt to booking systems and digital tools
Enthusiastic about travel and helping others travel with confidence
100% work-from-home remote position
Flexible scheduling options
Training and ongoing support
Growth opportunities within a travel-focused company
Access to travel-related perks and industry discounts
Friendly, supportive remote team environment
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