Boutique Motel – Accommodation Receptionist & Reservations Officer

Nestled in the heart of the leafy green and heritage precinct of North Adelaide with a bustling city at its doorstep is North Adelaide Boutique Stays Accommodation a 27 room Hotel/Motel with boutique style luxury guest accommodation.

This is an accommodation-based role focused on reception, reservations, and guest support — not food and beverage. We are seeking an experienced accommodation receptionist & reservations officer for a casual position in our Front Office.  You will be the friendly face and warm welcome that sets the tone of our guests’ stay.  You will play a crucial role in providing personalised assistance, local insights and exceptional service for our guests to make their stay a memorable experience.

Key Requirements & Skills for this role: -

·         Ability to work 2 days per week (daytime hours only)

·         Flexibility to work public holidays and weekends

·         Motivated and ability to work on your own

·         Proven ability to multi-task and thrive under pressure and excellent time management skills

·         Skilled at collaborating with a small team environment

·         Proficiency in both written and verbal communication

·         Innovative approach to exceeding customer service expectations.

·         Previous experience in hotel front desk operations in a 4.5 Star Property is highly desired.

Primary Responsibilities; -

·         Greet every guest with 4.5 Star hospitality, ensuring every guest feels welcomed at check-in and check-out.

·         Display proficiency in accurately handling reservations and manage guest accounts.

·         Confidently communicate with guests and colleagues to ensure cohesive collaboration.

·         Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your local knowledge.

·         Conquer challenges alongside guests, transforming dilemmas into success stories.

·         Promote hotel accommodation amenities and services available

·         Oversee a small team of housekeepers with support to maintain high service standards of our 4.5 Star Property.

·         Maintain the property to a high standard of cleanliness and presentation

How to Apply:

If you are passionate about accommodation and guest service and have the skills and experience, we want to hear from you. Please forward a full resume together with a covering letter outlining your experience and why you’re the ideal candidate for this role to ******@midtrading.com.au

All applicants should have proven experience and a strong track record in hotel reception and reservations. .

Applicants with limited or no experience or not currently living in Adelaide, need not apply. Only shortlisted candidates will be contracted for an interview process.